Support sitemap

Nintendo Switch

Connecting the AC Adapter

Connecting the AC Adapter

Setting Up the Console

Setting Up the Console

Play!

Playing a retail version

Playing a retail version

Closing software

Closing software

How to remove the game card

How to remove the game card

When you're finishing using the console

When you're finishing using the console

Waking the console from sleep mode

Waking the console from sleep mode

Play!

How to Charge

Charging the console

Charging the console

Charging the Joy-Con controllers

Charging the Joy-Con controllers

Charging the Nintendo Switch Pro Controller (sold separately)

Charging the Nintendo Switch Pro Controller (sold separately)

Charging Precautions

Charging Precautions

How to Charge

Nintendo Switch First-Time Setup and Connection
How to Redeem DLC Code (Fire Emblem Warriors)

Connecting Online

How to connect to the internet

How to connect to the internet

Wi-Fi Connection Setup

Wi-Fi Connection Setup

Finding the SSID and Password

Finding the SSID and Password

Wired Connection Setup

Wired Connection Setup

Connecting to the Internet
Requirements for Connecting a Nintendo Switch Console to the Internet

Play Modes

TV mode

TV mode

Tabletop mode

Tabletop mode

Handheld mode

Handheld mode

Play Mode Overview
Play Modes

Controllers

Using the Joy-Con controllers

Using the Joy-Con controllers

Using a Nintendo Switch Pro Controller

Using a Nintendo Switch Pro Controller

Attaching/Detaching the Joy-Con Strap Accessory

Attaching/Detaching the Joy-Con Strap Accessory

Attaching/Detaching the Joy-Con Controllers From the Joy-Con Grip

Attaching/Detaching the Joy-Con Controllers From the Joy-Con Grip

Holding the Joy-Con Controllers

Holding the Joy-Con Controllers

Controllers
How to Update the Controller Firmware

Nintendo Switch Software

How to purchase downloadable software

How to play downloadable software

How to play downloadable software

Active Console for Downloads

Active Console for Downloads

Nintendo Switch Software
How to Insert/Remove Game Cards
How to Start/Close a Game or Software Application

Linking a User to a Nintendo Account

Child Account

Child Account

Linking a User to a Nintendo Account

Friends

Adding friends

Adding friends

Managing friends

Managing friends

Friends

How to Transfer User and Save Data

How to Transfer User and Save Data

About Open Source Software

About Open Source Software

Entrance Screen Overview
My Album Overview
System Menu Overview

How do I turn the Nintendo Switch console off?

How do I turn the Nintendo Switch console off?

Can I use an audio amplifier?

Can I use an audio amplifier?

Can I use my Nintendo Switch console with a 4K TV?

Can I use my Nintendo Switch console with a 4K TV?

When do the LEDs on my controller light up?

When do the LEDs on my controller light up?

When does the LED on the Nintendo Switch dock light up?

When does the LED on the Nintendo Switch dock light up?

What can I connect to the USB port on the Nintendo Switch dock?

What can I connect to the USB port on the Nintendo Switch dock?

Can I use an external hard drive with my Nintendo Switch console?

Can I use an external hard drive with my Nintendo Switch console?

My Nintendo Switch carrying case (HAC-021) is dirty. How should I clean it?

My Nintendo Switch carrying case (HAC-021) is dirty. How should I clean it?

What should I do if I want to dispose of my Nintendo Switch Pro Controller?

What should I do if I want to dispose of my Nintendo Switch Pro Controller?

Where can I go for important information about my Nintendo Switch console?

Where can I go for important information about my Nintendo Switch console?

Can I use the Nintendo Switch Parental Controls app to set Parental Controls on two or more Nintendo Switch consoles at the same time?

Can I use the Nintendo Switch Parental Controls app to set Parental Controls on two or more Nintendo Switch consoles at the same time?

How do I change my Parental Controls PIN?

How do I change my Parental Controls PIN?

How do I delete my Parental Controls settings?

How do I delete my Parental Controls settings?

Can I move data saved in the Nintendo Switch console's system memory to a microSD card?

Can I move data saved in the Nintendo Switch console's system memory to a microSD card?

How do I consolidate data saved on multiple microSD cards to a single microSD card?

How do I consolidate data saved on multiple microSD cards to a single microSD card?

How do I reset the keyboard's predictive text suggestions?

How do I reset the keyboard's predictive text suggestions?

How do I add funds on Nintendo eShop?

How do I add funds on Nintendo eShop?

Can I change my friend code?

Can I change my friend code?

I don't want to receive friend requests. How do I turn them off?

I don't want to receive friend requests. How do I turn them off?

What happens if I delete a user?

What happens if I delete a user?

Can I play games and use software without creating a user?

Can I play games and use software without creating a user?

How do I exit or close software?

How do I exit or close software?

I don't want to receive news about games or software. How do I turn it off?

I don't want to receive news about games or software. How do I turn it off?

After touching a Nintendo Switch game card, my hand has a strange bitter taste. Could this be harmful?

After touching a Nintendo Switch game card, my hand has a strange bitter taste. Could this be harmful?

How to Change the Sleep Mode Settings

How to Change the Sleep Mode Settings

How to Access/Change the System Settings
How to Charge the Nintendo Switch Console
How to Check the Error History
How to Connect to a Wireless Network
How to Connect to the Internet Using a Wired Connection
How to Delete a User Account on Nintendo Switch
How to Perform a System Update
How to Put the Console Into Sleep Mode
How to Unlink a Nintendo Account From a Nintendo Switch Console
How to Access/Change Quick Settings
How to Access the POWER Menu (Turn Off, Restart, Sleep Mode)
How to Change the System Language
How to Archive Software
How to Deregister a Primary Nintendo Switch Console
How to Insert/Replace the Batteries on the Joy-Con AA Battery Pack
How to Attach-Detach and Wear the Joy-Con AA Battery Pack
How to Capture and Edit Gameplay Video
How to Share Captured Gameplay Videos
How to Opt-in or Opt-out of Sending Game Error Information
How to Scan amiibo on Nintendo Switch
Can I Add Additional Armor Inventory Spaces? (Legend of Zelda: Breath of the Wild)
How to Change the Voice Language (Xenoblade Chronicles 2)

The Nintendo Switch console won't turn on.

The Nintendo Switch console won't turn on.

The Nintendo Switch console is going into sleep mode or turning off on its own.

The Nintendo Switch console is going into sleep mode or turning off on its own.

The Nintendo Switch console won't charge, is taking a long time to charge or won't run for very long even with a full charge.

The Nintendo Switch console won't charge, is taking a long time to charge or won't run for very long even with a full charge.

The Nintendo Switch console gets hot.

The Nintendo Switch console gets hot.

There are rainbow-coloured ripples on the Nintendo Switch console's screen.

There are rainbow-coloured ripples on the Nintendo Switch console's screen.

There are black or bright dots on the Nintendo Switch screen that do not go away, or there are dark or light patches on the screen.

There are black or bright dots on the Nintendo Switch screen that do not go away, or there are dark or light patches on the screen.

The image on the Nintendo Switch screen is distorted or the sound is cutting out.

The image on the Nintendo Switch screen is distorted or the sound is cutting out.

The Nintendo Switch console's screen brightness changes suddenly.

The Nintendo Switch console's screen brightness changes suddenly.

Nothing displays on the Nintendo Switch screen.

Nothing displays on the Nintendo Switch screen.

The Nintendo Switch screen is black and isn't responding to input.

The Nintendo Switch screen is black and isn't responding to input.

I can hear little or no sound coming from the Nintendo Switch console.

I can hear little or no sound coming from the Nintendo Switch console.

The Nintendo Switch screen is frozen or won't work.

The Nintendo Switch screen is frozen or won't work.

The Nintendo Switch console is doing things on its own or isn't working properly.

The Nintendo Switch console is doing things on its own or isn't working properly.

The touch screen is not functioning correctly.

The touch screen is not functioning correctly.

No sound is coming out of my headphones when they are connected to the Nintendo Switch console.

No sound is coming out of my headphones when they are connected to the Nintendo Switch console.

No sound comes out when I connect speakers or an amplifier to the Nintendo Switch console.

No sound comes out when I connect speakers or an amplifier to the Nintendo Switch console.

The stand came off.

The stand came off.

When I'm using my Nintendo Switch console in TV mode, the display doesn't match the size of the TV screen.

When I'm using my Nintendo Switch console in TV mode, the display doesn't match the size of the TV screen.

The Nintendo Switch console isn't recognising my controller.

The Nintendo Switch console isn't recognising my controller.

The controller isn't functioning properly or doesn't always respond to input.

The controller isn't functioning properly or doesn't always respond to input.

Joy-Con Not Responding or Responding Incorrectly When Used Wirelessly

Joy-Con Not Responding or Responding Incorrectly When Used Wirelessly

The controller won't charge, is taking a long time to charge or won't run for very long even with a full charge.

The controller won't charge, is taking a long time to charge or won't run for very long even with a full charge.

I don't know how much battery my controller has left.

I don't know how much battery my controller has left.

There's no HDMI port on my TV or I can't connect an HDMI cable.

There's no HDMI port on my TV or I can't connect an HDMI cable.

The Nintendo Switch console responds slowly when it's in TV mode or the TV sound is out of sync.

The Nintendo Switch console responds slowly when it's in TV mode or the TV sound is out of sync.

Nothing displays on the TV when the Nintendo Switch console is in TV mode or no sound is coming out of the TV.

Nothing displays on the TV when the Nintendo Switch console is in TV mode or no sound is coming out of the TV.

I changed settings using the Nintendo Switch Parental Controls app, but my changes aren't reflected on the Nintendo Switch console.

I changed settings using the Nintendo Switch Parental Controls app, but my changes aren't reflected on the Nintendo Switch console.

Restrictions are still set on the Nintendo Switch console even though I deleted those settings using the Nintendo Switch Parental Controls app.

Restrictions are still set on the Nintendo Switch console even though I deleted those settings using the Nintendo Switch Parental Controls app.

I've linked more than one Nintendo Switch console to my account on the Nintendo Switch Parental Controls app, but I'm not sure which is which.

I've linked more than one Nintendo Switch console to my account on the Nintendo Switch Parental Controls app, but I'm not sure which is which.

I've forgotten my Parental Controls PIN.

I've forgotten my Parental Controls PIN.

There isn't enough free space in the Nintendo Switch console's system memory. What should I do?

There isn't enough free space in the Nintendo Switch console's system memory. What should I do?

There isn't enough free space on my microSD card. What should I do?

There isn't enough free space on my microSD card. What should I do?

I can't change my Parental Controls settings on the Nintendo Switch console.

I can't change my Parental Controls settings on the Nintendo Switch console.

The Nintendo Switch console won't recognise the microSD card, or I can't select the microSD card as a save destination even though it's inserted into the console.

The Nintendo Switch console won't recognise the microSD card, or I can't select the microSD card as a save destination even though it's inserted into the console.

The save data disappeared from my game card.

The save data disappeared from my game card.

My game or software didn't save properly.

My game or software didn't save properly.

I can't link my Nintendo Switch user to a Nintendo Account.

I can't link my Nintendo Switch user to a Nintendo Account.

When I insert a game card, the software icon doesn't appear on the HOME Menu.

When I insert a game card, the software icon doesn't appear on the HOME Menu.

I can't remove the game card.

I can't remove the game card.

The software isn't working, or it doesn't launch when I select its icon.

The software isn't working, or it doesn't launch when I select its icon.

I am not receiving any game-related news.

I am not receiving any game-related news.

I can't take screenshots or the Capture Button doesn't work.

I can't take screenshots or the Capture Button doesn't work.

The Battery Charge Indicator Displays Incorrectly

The Battery Charge Indicator Displays Incorrectly

Error Code: 9001-1609
Game Purchased On the Nintendo Website Is Not Appearing On My System
The Nintendo Switch Console Cannot Find Your Wireless Network
No Sound on One or Both Speakers While the Console is Undocked
System Freezes, Locks Up, or Will Not Power Off
The Console Has No Power, Has a Blank Screen, or Won't Wake Up From Sleep Mode
Joy-Con Controller Power Issues
Nintendo Switch Pro Controller Power Issues
Blank Screen or No Image Displayed on the TV
Console Cannot Be Charged
Error Code: 2005-0003
Error Code: 2813-0002
Error Code: 2813-6561
USB Ports Not Working on the Nintendo Switch Dock
HD Rumble Not Working Correctly or Not Working At All
General Problems with Downloaded Software
Error Codes: 2811-7503, 2811-7504
Error Code: 2813-0009
Error Code: 2122-0082
Error Message: "Failed to Load Channel Information."
Error Code: 2155-0400
Error Message: "This Network's Settings Are Not Supported. Please Choose a Different Network."
Error Code: 2813-9804
Pro Controller Motion Controls Are Not Responding Correctly or Cannot Be Calibrated
Error Code: 2101-0002
Error Code: 2211-0524
Download of Software or Update Data is Stuck or Will Not Progress
Nintendo Account E-Mail Verification Code is Missing One Digit
Error Code: 902-5998
Joy-Con Do Not Charge While Attached to the Charging Grip
Error Code: 2124-4009
Error Code: 2811-7001
Only the Audio Plays During Playback of Captured Videos
Error Code: 2002-2085
Play Activity Does Not Display Correctly

Data Management

Managing software data

Managing software data

Managing save data/screenshots

Managing save data/screenshots

Data Management

microSD Cards

Supported microSD cards

Supported microSD cards

Inserting a microSD card into the console

Inserting a microSD card into the console

Formatting the microSD card

Formatting the microSD card

microSD Cards

Restoring Factory Settings

Clearing the cache

Clearing the cache

Resetting the keyboard

Resetting the keyboard

Restoring the console to factory settings

Restoring the console to factory settings

Restoring factory settings without deleting save data

Restoring factory settings without deleting save data

Restoring Factory Settings

System Updates

How to update the System Menu version

How to update the System Menu version

Latest system update information

Version 5 and later

Version 5 and later

Version 4 and later

Version 4 and later

Version 3 and later

Version 3 and later

Version 2 and later

Version 2 and later

Latest system update information

Checking the System Menu version

Checking the System Menu version

Nintendo Switch System Updates and Change History

Important information about software updates

Important information about software updates

Downloading Nintendo Switch software updates

Downloading Nintendo Switch software updates

1-2-Switch

Software update: November 6th 2017

Software update: November 6th 2017

ARMS

Software update: April 11th 2018

Software update: April 11th 2018

Software update: March 7th 2018

Software update: March 7th 2018

Software update: February 1st 2018

Software update: February 1st 2018

Software update: January 12th 2018

Software update: January 12th 2018

Software update: December 22nd 2017

Software update: December 22nd 2017

Software update: November 30th 2017

Software update: November 30th 2017

Software update: November 16th 2017

Software update: November 16th 2017

Software update: October 18th 2017

Software update: October 18th 2017

Software update: September 29th 2017

Software update: September 29th 2017

Software update: September 14th 2017

Software update: September 14th 2017

Software update: August 9th 2017

Software update: August 9th 2017

Software update: July 12th 2017

Software update: July 12th 2017

Software update: June 26th 2017

Software update: June 26th 2017

Donkey Kong Country: Tropical Freeze

Software update: August 8th 2018

Software update: August 8th 2018

Fire Emblem Warriors

Software update: March 29th 2018

Software update: March 29th 2018

Software update: February 15th 2018

Software update: February 15th 2018

Software update: December 21st 2017

Software update: December 21st 2017

Software update: November 16th 2017

Software update: November 16th 2017

Software update: October 20th 2017

Software update: October 20th 2017

Flip Wars

Software update: September 19th 2017

Software update: September 19th 2017

Software update: August 3rd 2017

Software update: August 3rd 2017

Hyrule Warriors: Definitive Edition

Software update: May 18th 2018

Software update: May 18th 2018

Kirby Star Allies

Software update: July 27th 2018

Software update: July 27th 2018

Software update: March 28th 2018

Software update: March 28th 2018

Software update: March 16th 2018

Software update: March 16th 2018

Mario Kart 8 Deluxe

Software update: July 20th 2018

Software update: July 20th 2018

Software update: June 26th 2018

Software update: June 26th 2018

Software update: December 13th 2017

Software update: December 13th 2017

Software update: October 19th 2017

Software update: October 19th 2017

Software update: August 10th 2017

Software update: August 10th 2017

Software update: June 29th 2017

Software update: June 29th 2017

Software update: May 18th 2017

Software update: May 18th 2017

Mario Tennis Aces

Software update: July 20th 2018

Software update: July 20th 2018

Software update: June 29th 2018

Software update: June 29th 2018

Software update: June 21th 2018

Software update: June 21th 2018

Nintendo Labo Toy-Con 02: Robot kit

Software update: April 27th 2018

Software update: April 27th 2018

Pokémon Quest

Software update: July 11th 2018

Software update: July 11th 2018

Pokkén Tournament DX

Software update: July 11th 2018

Software update: July 11th 2018

Software update: May 16th 2018

Software update: May 16th 2018

Software update: March 23rd 2018

Software update: March 23rd 2018

Software update: January 31st 2018

Software update: January 31st 2018

Software update: November 15th 2017

Software update: November 15th 2017

Software update: September 21st 2017

Software update: September 21st 2017

Snipperclips (Plus) – Cut it out, together!

Software update: November 9th 2017

Software update: November 9th 2017

Splatoon 2

Software update: August 9th 2018

Software update: August 9th 2018

Software update: July 27th 2018

Software update: July 27th 2018

Software update: July 13th 2018

Software update: July 13th 2018

Software update: June 14th 2018

Software update: June 14th 2018

Software update: May 9th 2018

Software update: May 9th 2018

Software update: April 25th 2018

Software update: April 25th 2018

Software update: March 26th 2018

Software update: March 26th 2018

Software update: March 14th 2018

Software update: March 14th 2018

Software update: March 2nd 2018

Software update: March 2nd 2018

Software update: February 28th 2018

Software update: February 28th 2018

Software update: February 7th 2018

Software update: February 7th 2018

Software update: January 19th 2018

Software update: January 19th 2018

Software update: January 17th 2018

Software update: January 17th 2018

Software update: December 27th 2017

Software update: December 27th 2017

Software update: December 13th 2017

Software update: December 13th 2017

Software update: December 1st 2017

Software update: December 1st 2017

Software update: November 24th 2017

Software update: November 24th 2017

Software update: November 1st 2017

Software update: November 1st 2017

Software update: October 20th 2017

Software update: October 20th 2017

Software update: October 11th 2017

Software update: October 11th 2017

Software update: September 8th 2017

Software update: September 8th 2017

Software update: August 23rd 2017

Software update: August 23rd 2017

Software update: July 27th 2017

Software update: July 27th 2017

Super Mario Odyssey

Software update: February 22nd 2018

Software update: February 22nd 2018

Software update: December 1st 2017

Software update: December 1st 2017

Software update: October 27th 2017

Software update: October 27th 2017

Sushi Striker: The Way of Sushido

Software update: June 8th 2018

Software update: June 8th 2018

The Legend of Zelda: Breath of the Wild

Software update: February 1st 2018

Software update: February 1st 2018

Software update: December 8th 2017

Software update: December 8th 2017

Software update: November 22nd 2017

Software update: November 22nd 2017

Software update: November 9th 2017

Software update: November 9th 2017

Software update: August 8th 2017

Software update: August 8th 2017

Software update: June 30th 2017

Software update: June 30th 2017

Software update: May 2nd 2017

Software update: May 2nd 2017

Software update: April 12th 2017

Software update: April 12th 2017

Software update: March 31st 2017

Software update: March 31st 2017

Software update: March 3rd 2017

Software update: March 3rd 2017

Xenoblade Chronicles 2

Software update: August 25th 2018

Software update: August 25th 2018

Software update: July 27th 2018

Software update: July 27th 2018

Software update: June 15th 2018

Software update: June 15th 2018

Software update: May 25th 2018

Software update: May 25th 2018

Software update: April 27th 2018

Software update: April 27th 2018

Software update: March 30th 2018

Software update: March 30th 2018

Software update: March 2nd 2018

Software update: March 2nd 2018

Software update: January 19th 2018

Software update: January 19th 2018

Software update: December 22nd 2017

Software update: December 22nd 2017

Software update: December 1st 2017

Software update: December 1st 2017

Xenoblade Chronicles 2 Version 1.5.2 Bug

How to Update The Legend of Zelda: Breath of the Wild (Nintendo Switch)
How to Update Mario Kart 8 Deluxe
How to Update ARMS
How to Update Splatoon 2
How to Update Flip Wars
How to Update Pokkén Tournament DX
How to Update Software Data Via a Local User
How to Update Fire Emblem Warriors (Nintendo Switch)
How to Update Super Mario Odyssey
How to Update 1-2-Switch
How to Update Snipperclips Plus - Cut it out, together!
How to Update Snipperclips - Cut it out, together!
How to Update Xenoblade Chronicles 2
How to Update Kirby Star Allies
How to Update Nintendo Labo Toy-Con 02 Robot Kit
Splatoon 2 Update History
How to Update Hyrule Warriors: Definitive Edition
How to Update Sushi Striker: The Way of Sushido (Nintendo Switch)
Xenoblade Chronicles 2 Update History
How to Update Mario Tennis Aces
How to Update Pokémon Quest
How to Update Donkey Kong: Tropical Freeze (Nintendo Switch)
ARMS Update History
How to Update Xenoblade Chronicles 2: Torna - The Golden Country
How to Update Super Smash Bros. Ultimate
Mario Kart 8 Deluxe Update History
Mario Tennis Aces Update History
Super Smash Bros. Ultimate Update Ver. 2.0.0 - Fighter Adjustments
How to Update TETRIS® 99
How to Update Super Mario Party
Super Smash Bros. Ultimate Update Ver. 3.0.0 - Fighter Adjustments
Super Smash Bros. Ultimate Update History
How to Update Yoshi's Crafted World
How to Update BOXBOY! + BOXGIRL!
Super Smash Bros. Ultimate Update Ver. 3.1.0 - Fighter Adjustments
How to Update Super Mario Maker 2
How to Update Nintendo Labo Toy-Con 03 Vehicle Kit
How to Update DRAGON QUEST BUILDERS™ 2
How to Update MARVEL ULTIMATE ALLIANCE 3: The Black Order
Super Smash Bros. Ultimate Update Ver. 4.0.0 - Fighter Adjustments
How to Update ASTRAL CHAIN (Nintendo Switch)
Super Smash Bros. Ultimate Update Ver.5.0.0 - Fighter and Item Adjustments

Nintendo Switch Online

Latest app update information

Version 1 and later

Version 1 and later

How to Download the Nintendo Switch Online App

How to Download the Nintendo Switch Online App

How to Invite Friends and Voice Chat Using the Nintendo Switch Online App

How to Invite Friends and Voice Chat Using the Nintendo Switch Online App

Nintendo Switch Online App Overview and FAQ

Nintendo Switch Online App Overview and FAQ

Nintendo Switch Online
Nintendo Switch Online Service FAQ
How to Start or Join a Splatoon 2 Online Lounge
Error Code: 2813-0055
Can I Cancel My Nintendo Switch Online Membership?
What Services Can I Use with a Nintendo Switch Online Membership?
How Much Does a Nintendo Switch Online Membership Cost?
How to Delete Backed Up Save Data
Unable to Back Up Save Data to the Server
Message: "The save data on the server is older than the data on this console."
Message: "The save data on the server is not a continuation of the data on this console."
How to Change the Game Display Mode
How to Start a Game
How to Create a Suspend Point
How to Load a Suspend Point
Can I Transfer a Nintendo Switch Online Membership to a Different Nintendo Account?
How to Voice Chat Using the Nintendo Switch Online App
Save Data Cloud Backup Files Are Missing
How to Start an Online Game (Nintendo Entertainment System - Nintendo Switch Online)
How to Swap Between Player One And Player Two (Nintendo Entertainment System – Nintendo Switch Online)
How to Join an Online Game (Nintendo Entertainment System - Nintendo Switch Online)
Error Code: 2999-8000
Error Code: 2811-6056

Parents

Parental Controls

Supervise your child's gameplay

Supervise your child's gameplay

Setting Parental Controls

Setting Parental Controls

Changing Parental Controls Settings

Changing Parental Controls Settings

Forgetting Your Parental Controls PIN

Forgetting Your Parental Controls PIN

Unlinking From Nintendo Switch Parental Controls

Unlinking From Nintendo Switch Parental Controls

App update

App update

Parents

Warranty

Warranty

Manuals & Documents

Manuals & Documents

Support for Nintendo Switch
Error Message: E-Mail Address You Entered Is Already Registered
How to Sign In to a Nintendo Account
How to Sign Out of a Nintendo Account
How to Delete a Nintendo Account
How to Adjust Nintendo Account Profile Settings (Country, E-mail, etc.)
How to Change Your Nintendo Account Password
How to Link or Unlink a Nintendo Network ID to a Nintendo Account
Error Message: Not Eligible OR Age Does Not Meet Requirements for a Nintendo Account
Is Nintendo Account Information Shared Publicly or Posted to Social Media Sites?
Unable to Create a Nintendo Account Password
Unable to Link a Nintendo Network ID to a Nintendo Account
Nintendo Account Verification E-mail Did Not Arrive
Nintendo Account Overview
How to Change a Nintendo Account Mii
Can I Link Multiple Nintendo Network IDs to One Nintendo Account?
What Is the Difference Between a Nintendo Account and Nintendo Network ID?
How to Link or Unlink a Social Media Service (Twitter, Facebook, Google) to a Nintendo Account
Unable to Stay Signed In to Nintendo Account
Mii Character Is Not Appearing in Nintendo Account
How to Change the NNID Linked to the Nintendo Account
What Are the Browser Requirements to Use a Nintendo Account?
Does Club Nintendo Information Carry Over to Nintendo Accounts?
Nintendo Account Was Deleted or Deactivated
Is the Nintendo Account Service Available in My Country?
Can I Combine Multiple Nintendo Accounts?
Can I Add Additional Members to a Nintendo Account?
Not Receiving Nintendo Account Promotional E-Mails
Can Children Under Age 16 Create a Nintendo Account?
Can I Opt Out of Nintendo Account Promotional E-mails?
Digital Game Purchases Through the Nintendo Website FAQ
How to Complete a My Nintendo Mission
Can I View My Repair or Order History Through My Nintendo Account?
Unable to Link Nintendo Network ID to Nintendo Account Because Country Doesn’t Match
Can I Use My “Club Nintendo” Log In with My Nintendo?
How to Change the My Nintendo Website Language
How to View My Nintendo Just For You Offers
Problems with Download Codes (Software, DLC, and Themes)
Did Not Request a "Forgot Password" E-mail
What Is My Nintendo?
How to View My Nintendo Point and Reward History
Can I Earn My Nintendo Points for the Same Game More Than Once?
My Nintendo Points Overview
How to Earn My Nintendo Points (Gold, Platinum, Etc)
How to View My Nintendo Reward Download Codes
Do My Nintendo Download Codes Expire?
Do My Nintendo Points Expire?
What is a My Nintendo Point Code?
How to Redeem a My Nintendo Point Code
How to Sign Up for My Nintendo
How to Redeem Points for a My Nintendo Reward
Problems with Download Codes (My Nintendo Reward)
Can I Return or Exchange a My Nintendo Reward?
How to Apply a Game Discount (My Nintendo Reward/Just For You Offer)
Can I Earn My Nintendo Points By Completing Missions From Another Region?
My Nintendo Rewards Overview
My Nintendo Points Are Missing
Did Not Receive a My Nintendo Point Code
Can I Transfer or Combine My Nintendo Points Between Different Nintendo Accounts?
Can I Exchange My Nintendo Gold Points for Platinum Points (or Vice Versa)?
Do Nintendo eShop Purchases Made Prior to 31/03/16 Qualify for My Nintendo Points?
When Will New My Nintendo Rewards Be Added?
A Specific My Nintendo Reward Is No Longer Available
Network Internet Connection Troubleshooting
How to Find Your Network's Wireless Password
Can I Send a Gift Through Nintendo eShop?
How to Locate a Router's SSID and SSID Broadcast Setting
Network Bandwidth Troubleshooting
How to Power Cycle a Home Network
How to Find a Router's Wireless Password Within the Router's Settings
Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
Download Code Is Lost or Missing
Error Message: This Code Has Already Been Used
How to Change Nintendo Network ID Information (Email Address, Gender, Region, Etc)
Nintendo eShop and Theme Shop Availability In Our Region
How to Access a Router's Settings Page
Purchased Foreign Nintendo eShop Card
Nintendo eShop Pre-Order FAQ
Answers to Top amiibo Questions (amiibo FAQ)
Held Funds, Double or Pending Charges
How to Purchase or Pre-Order Nintendo eShop Games on the Official Nintendo Website
What Is the Cancellation Policy for Digital Purchases?
Do Download Codes Expire?
How to Identify a Wireless Router
How to Manage Promotional Communications Settings
How to Check and Update a Router's MAC Address Filter Settings
Which Countries Can Participate in the Nintendo Creators Program?
Using Parental Controls on Nintendo Devices
My Nintendo Points Expired
Can I Change Ownership of My Nintendo Account or Nintendo Network ID?
Error Code: 9001-1633
System Settings Overview
What is the Purpose of Linking a Nintendo Account to Nintendo Switch?
How to Add Additional Consoles to the Nintendo Switch Parental Controls App
How to Attach/Detach the Joy-Con Controllers from the Joy-Con Grip
How to Attach/Detach the Joy-Con Controllers from the Nintendo Switch Console
How to Check the Battery Life
How to Delete All Content & Settings on the Nintendo Switch Console
How to Find a Nintendo Switch Console's MAC Address
How to Restore Factory Settings on a Nintendo Switch Console Without Deleting Save Data
How to Remove a Nintendo Account from a Family Group
How to Remove Nintendo Switch Parental Controls
How to Select a Different Console in the Nintendo Switch Parental Controls App
How to Unlink a Nintendo Switch Console From the Nintendo Switch Parental Controls App
What Are the Preset Parental Controls Restriction Levels on Nintendo Switch?
What Is Lost After Initialising the Nintendo Switch Console?
How to View and Manage Your Existing Friends
How to Set Nintendo eShop Restrictions
Forgot Parental Controls PIN
HOME Menu Overview
How to Add Friends
How to Connect Nintendo Switch to a TV
How to Edit or Delete a Mii
How to Add Members to a Family Group
Error Code: 2110-1100
How to Assign Nintendo Account Family Group Roles
How to Manually Set Up a Wireless Internet Connection
How to Change the Date and Time
How to Attach/Detach and Wear the Joy-Con Straps
How to Change the Parental Controls PIN
How to Check Play Time and Usage Activity
How to Link Nintendo Switch to the Nintendo Switch Parental Controls App
Parental Controls Overview / FAQ
How to Add a New User Account
Add Account With Confirmation Code
Error Code: 2110-2004
How to Update Notification Settings in the Nintendo Switch Parental Controls App
How to Set Up or Adjust Nintendo Switch Parental Controls
How to Turn Flight Mode On/Off
How to Play in TV Mode
How to Manually Enter Security Settings
How to Manually Enter IP Address Settings
How to Manually Enter DNS Settings
Can I Transfer Games from Older Consoles and Systems to Nintendo Switch?
General Problems With Physical Software (Including Error Message: Nothing Inserted in the Game Card Slot)
How Many Users Can Be Added to the Nintendo Switch Console?
How to Format a microSD Card
How to Insert/Remove microSD Cards
How to Connect a LAN Adapter to Nintendo Switch
Error Code: 2110-2091
Error Code: 2110-2200
Error Code: 2110-2201
Error Code: 2110-2214
Game Card is Stuck in the Game Card Slot
Game Save Data is Missing or Cannot Be Read
How to Capture and View Screenshots
How to Change the Sleep Mode Settings
How to Change the Theme
How to Change/View the Settings of an Existing Internet Connection
How to Charge the Joy-Con Controllers
How to Create a Mii
How to Download or Update the Nintendo Switch Parental Controls Smart Device App
How to Edit User Profile Settings
How to Link a Nintendo Account to a Nintendo Switch Console
How to Manage Screenshots and Captured Videos
microSD Card is Not Recognised
microSD Card is Stuck in Slot
Nintendo Switch Pro Controller Buttons Are Not Responding or Respond Incorrectly
Issues With Confirmation Code (No Email, Code Not Working, Etc)
How to Change the System Region
Nintendo Switch Pro Controller FAQ
How to View or Change Your Friend Code
How to Use the Internet Connection Test
How to Pair Joy-Con Controllers
How to Pair the Nintendo Switch Pro Controller
How to Replace the Stand
How to Set Up a Router's Port Forwarding for a Nintendo Switch Console
How to Change the Primary Console for Your Nintendo Account
Can I Set Parental Controls for Each Player on Nintendo Switch?
Can I Store Credit Card Information on the Nintendo Switch eShop?
Controller Pairing FAQ
How to Access Your Nintendo eShop Account Information
microSD Card FAQ
Joy-Con FAQ
Unable to Detach the Joy-Con from the Joy-Con Grip
Internet Connection FAQ
Unable to Detach the Joy-Con From the Nintendo Switch Console
Touch Screen Is Not Responding
Where Do I Find the Confirmation Code for Nintendo Switch?
What Can I Block With Parental Controls on Nintendo Switch?
How to Find a Network's IP Address Info
Can I Change the Country Setting in Nintendo eShop for Nintendo Switch?
Can I Play My Game in Another Language?
Can I Restrict Credit Card Purchases on My Child’s Nintendo Account?
Can Other Players Use Software I’ve Purchased on Nintendo Switch?
Data Management FAQ
Downloadable Software Purchases on Nintendo Switch
Error Message: “This user cannot play this software. If you have not purchased the software, you can do so from Nintendo eShop.”
How to Access a Software's Options Menu
How to Adjust Screen Brightness
How to Adjust the TV Settings
How to Calibrate the Controllers
How to Check Available Space on Nintendo Switch
How to Manage or Delete Downloadable Software
Nintendo Accounts on Nintendo Switch (FAQ)
How to View Nintendo eShop History on Nintendo Switch
Error Code: 2110-1000 through 2110-1999
Error Code: 2110-2000 through 2110-2899
Error Code: 2110-3000 through 2110-3999
How to Change Notification Settings
How to Combine Nintendo Account and Nintendo Network ID Funds
How to Determine the System Version
How to Redownload Nintendo eShop Content for Nintendo Switch
How to Edit and Post Screenshots to Facebook or Twitter
How to Activate Screen Burn-In Reduction
Unable to Detach the Joy-Con Strap from the Joy-Con
How to Purchase or Download Content on Nintendo eShop for Nintendo Switch
Can I Add an Existing Nintendo Account to My Parent/Guardian Account?
Can I Combine Two Nintendo Accounts Together?
Controller Power Issues (Joy-Con Controllers & Nintendo Switch Pro Controller)
Downloadable Software Support
E-Mail Address Is Not Valid or Can’t Be Used to Create a Nintendo Account
Error Code: 2110-2900 through 2110-2999
Error Code: 2110-3127
Error Code: 2110-3400
Error Code: 2124-8028
Error Code: 2153-1540
Error Code: 2162-0002
Error Code: 2168-0002
Error Code: 2801-7199
Error Code: 2811-1028
Error Code: 2811-5001
What Are the Differences Between a Primary and Non-Primary Nintendo Switch Console?
Troubleshooting Slow Download and Upload Speeds
What Is the Difference Between a General Nintendo Account and a Nintendo Account for a Child?
Error Codes: 2002-2629 to 2002-2669
Error Codes: 2002-4501 to 2002-4535
Error Code: 2101-0001
Error Code: 2137-0240
Error Code: 2137-8006
Error Code: 2137-8035
Error Code: 2153-0321
Error Code: 2164-0020
Error Code: 2810-1224
Error Message: The Software Was Closed Because An Error Occurred
How to Register an amiibo and Give it a Nickname
Error Message: There is no Mii registered to this amiibo
How to Connect a Nintendo Switch Console to the Internet
How to Place a Nintendo Switch Console into a Router's DMZ
How to Run the Touch Screen Test
How to Search for Content in Nintendo eShop for Nintendo Switch
How to Test the Controller Buttons
How to Use amiibo Figures (Legend of Zelda: Breath of the Wild)
Issues with Latency While Playing Online (e.g. Characters Jump Around, Slow Response, Lag)
Unable to Capture Screenshots
Joy-Con Controller Buttons Are Not Responding While Attached
Joy-Con Control Sticks Are Not Responding While Attached
Joy-Con Not Responding or Responding Incorrectly When Used Wirelessly
Joy-Con Controller Is Not Responding or Responds Incorrectly
How to Reset amiibo Data
Why Did I Receive Multiple Emails for My Nintendo eShop Purchase on Nintendo Switch?
Which Systems Are Compatible with Nintendo eShop Cards?
What Nintendo Switch Accessories are Available?
Troubleshooting Issues Related to NAT
Unable to Connect With Others Online (Errors During Matchmaking Process)
Unable to Adjust Volume on the Console
TV Output LED on the Dock is Flashing
Previously Purchased Digital Content Shows Download Cost on Nintendo Switch
Physical Damage
News Overview
Missing Nintendo eShop Funds
The Joy-Con is Stuck and Cannot Be Detached
Regional Compatibility FAQ
Liquid Was Spilled on the Console
How to Find Error Code Information and Support
Error Code: 2813-6838 (Prepaid Card Not Working)
How to Add Funds in Nintendo eShop for Nintendo Switch
Error Code: 2618-0516
Error Code: 2124-5002
Error Code: 2124-5200
Error Code: 2124-8006, 2124-8007
Error Code: 2155-8006
Error Code: 2160-0103
Error Code: 2306-0501, 2306-0502
Error Code: 2306-0520
Error Code: 2618-0006
Error Code: 2618-0201
Error Code: 2618-0203
Error Code: 2618-0501, 2618-0502
Error Code: 2306-0820
Error Code: 2124-3080
How to Delete Credit Card Information from a Nintendo Account
How to Use the LAN Play Feature of Mario Kart 8 Deluxe
How to Use the Local Wireless Play Feature of Mario Kart 8 Deluxe
Joy-Con Controller Diagram
Error Code: 2618-0513
Error Code: 2618-0542
Error Code: 2811-1006
Error Code: 2813-1400
Joy-Con Grip Diagram
Joy-Con Strap Diagram
Nintendo Switch Dock Diagram
Nintendo Switch Console Diagram
What LAN Adapters Are Compatible With Nintendo Switch?
Error Message: You can't create a room because you don't have any registered friends. (Mario Kart 8 Deluxe)
Solid Colour on Screen
What Is the Difference Between the Wii U and Nintendo Switch Versions (Mario Kart 8/Mario Kart 8 Deluxe)?
Error Code: 2306-0811
Error Code: 2801-7002
Unable to Complete Software Update for The Legend of Zelda: Breath of the Wild (Nintendo Switch)
How to Check for Corrupt Data on Downloadable Software
How to Charge the Nintendo Switch Pro Controller
+Control Pad is Not Responding Correctly on the Nintendo Switch Pro Controller
Error Code: 2-BABBE-1000
Error Codes: 2002-0007 to 2002-0008
Error Code: 2016-0247
Error Code: 2160-0202
Error Codes: 2002-4301 to 2002-4500
Error Message: You Must Have The Software in Order to Play
How to Hold the Joy-Con Controllers (Single-Player and Multiplayer)
How to Power Off the Console
Error Code: 2306-0819
How to Update Software
How to Enable/Disable Screen Lock
Error Code: 2124-5249
Joy-Con Control Sticks Are Stuck or Difficult to Move
Error Code: 2-AABQA-1021
Error Code: 2810-1500
How to Enable/Disable Nintendo Switch Pro Controller Wired Communication
How to Raise or Lower the Maximum Headphone Volume
The Screen Colours Are Inverted or Are Displaying in Red, Greyscale or Black and White
How to Use the “Search for Controllers” Feature
How to Follow a News Channel
How to Change the Display Colours
HEALTH AND SAFETY INFORMATION AND USAGE GUIDELINES
Joy-Con AA Battery Pack FAQ
Error Code: 2813-1470
Image on TV is Discoloured, Scrambled, Distorted or Blurry
Enquiries About Leaving the Nintendo Switch Console Docked
Control Sticks Are Not Responding Correctly on Nintendo Switch Pro Controller
Error Code: 2137-0180
Joy-Con Strap Was Attached Incorrectly and Is Stuck
How to Create a Nintendo Account
Unable to Detach the Joy-Con from the AA Battery Pack
How to Use the LAN Play Feature of ARMS
Joy-Con Controllers Not Recognised or Not Registering While Attached to the Console
Joy-Con Motion Controls Are Not Responding Correctly or Cannot Be Calibrated
How to Activate/Deactivate HD Rumble
How to Activate/Deactivate Tilt Controls (Mario Kart 8 Deluxe)
Stuck on Prep Screen During First-Time Setup
Flashing White "X" on the Game Icon
Unable to Power Off the Console or the POWER Button Does Not Respond
The Legend of Zelda: Breath of the Wild DLC Is Not Appearing (Nintendo Switch)
Error Code: 2162-0101
Error Code: 2005-0005
Licensed and Unlicensed Products
Nintendo Switch Online App Overview and FAQ
Error Codes: 2016-0601 to 2016-0602
Which Controllers Are Compatible With Nintendo Classic Mini: Nintendo Entertainment System?
Which Games Are Multiplayer?
What Are the 30 Included Games?
Power Shuts Off Unexpectedly [Nintendo Classic Mini: Nintendo Entertainment System]
No Sound from the Television [Nintendo Classic Mini: Nintendo Entertainment System]
No Power [Nintendo Classic Mini: Nintendo Entertainment System]
Nintendo Classic Mini: Nintendo Entertainment System Availability
Nintendo Classic Mini: Nintendo Entertainment System HOME Menu Overview
Is There an AC Adapter That I Can Use in My Country?
How to Enable Screen Burn-In Reduction [Nintendo Classic Mini: Nintendo Entertainment System]
How to Enable or Disable Auto-Shutdown
How to Change the Game Display Mode
Error Message: This Suspend Point is Broken
Controller is Not Responding or is Responding Incorrectly [Nintendo Classic Mini: Nintendo Entertainment System]
Can the Nintendo Classic Mini: Nintendo Entertainment System Console or Nintendo Classic Mini: Super Nintendo Entertainment System Console Connect to the Internet?
Can In-Game Save Features Be Used?
Can Additional Games Be Added to the Nintendo Classic Mini: Nintendo Entertainment System or Nintendo Classic Mini: Super Nintendo Entertainment System Consoles?
Blank Screen or No Image on the Television [Nintendo Classic Mini: Nintendo Entertainment System]
Error Code: 2016-0641
Error Codes: 2002-3500 to 2002-3999
How to Change Your Nintendo Account E-mail Address
Unable to Change Nintendo Account Country Due to Nintendo eShop Balance
Error Code: 2110-2003
How to Download or Update the Nintendo Switch Online App
Error Code: 2816-0700
Error Code: 2817-0700
Error Message: Your Nintendo Account must be for ages 13 and up and must be linked to a Nintendo Switch console (Nintendo Switch Online App)
How to Use amiibo Figures (Splatoon 2)
How to Use the LAN Play Feature of Splatoon 2
How to Start a Local or Online Multiplayer Game (Splatoon 2)
How To Order and Receive Gear In SplatNet 2
Error Code: 2115-0096
Error Code: 2107-0427
Error Message: "Software Was Forced to Shut Down" (Splatoon 2)
The Battery Charge Indicator or Percentage Displays Incorrectly
Error Message: "Connection Is Unstable" (Splatoon 2)
Error Code: 2124-3000
Error Code: 2155-0404
“Access Denied” Error When Using a Nintendo Account
Error Codes: 2002-4641 to 2002-4660
Error Code: 2002-0001
Error Code: 2002-3005
Error Code: 2002-6201
How to Report Players You Have Played with in Splatoon 2 for Inappropriate Activity
Error Message: "Connect to the Internet to View the Latest News Articles."
Error Code: 2002-4690
Error Code: 2000-0000
Error Codes: 2002-4741 to 2002-4760
How to Change Your Nintendo Account Sign-In Method Preference
Why Do Children Under 16 Have to Join a Parent/Guardian’s Account?
Error Code: 2813-6835
PayPal Verification E-mail Did Not Arrive
Error Code: 9001-0026
How to Link PayPal to a Nintendo Account
How to Unlink a PayPal Account from a Nintendo Account
Error Code: 2137-1508
Not Enough Space to Download Nintendo eShop Content on Nintendo Switch
NBA 2K18 Storage Space Information
How to Manage/Delete Game Save Data
Is the Nintendo Classic Mini: Super Nintendo Entertainment System Compatible with the Original Super Nintendo Entertainment System?
How to Set Up 2-Step Verification for a Nintendo Account
How to Share Nintendo Account Information with Third-Party Services
How to Remove Services Authorised to View Your Nintendo Account Information
Issues with Nintendo Account 2-Step Verification Code
Message: "Clear Stage-1 in Star Fox to unlock!"
Nintendo Switch Pro Controller Diagram
Error Code: 2142-1099
Nintendo Classic Mini: NES Manuals
How to Transfer Data Between microSD Cards for Use on Nintendo Switch
What Wireless Modes and Security Types Are Compatible with Nintendo Switch?
Error Code: 2142-0507
How to Transfer User Data
Error Codes: 2002-2049 to 2002-2064
Season Pass Content Is Missing or Not Showing In-game (Mario + Rabbids Kingdom Battle)
Error Code: 2139-0006
Question Mark (?) Is Displayed on a User Profile After a User & Save Data Transfer
How to Transfer Digital Games / Nintendo Accounts Between Nintendo Switch Consoles
Error Code: 2211-0519
Error Code: 2124-0291
Unable to Capture Gameplay Video
What DLC Is Available? (Fire Emblem Warriors)
How to Purchase DLC Packs (Fire Emblem Warriors)
How to Change the Voice Language (Fire Emblem Warriors)
How to Start a Multiplayer Game (Super Mario Odyssey)
How to Use amiibo Figures (Super Mario Odyssey)
Long Load Times When Starting Monopoly for Nintendo Switch
Error Code: 2802-9998
Error Code: 2124-0200 - 2124-0269
Nintendo eShop Receipt E-Mail Did Not Arrive
Error Code: 2005-0004
Error Code: 2205-0123
Error Code: 2016-0390
Control Sticks Are Stuck or Difficult to Move on Nintendo Switch Pro Controller
Error Code: 2160-8051
Error Code: 2107-0445
Cracks, Blotches, or Runny Colors on Console Screen
Content Rating System Overview
Image Retention Precautions
How to Access DLC (Xenoblade Chronicles 2)
How to Redeem a DLC Code (Xenoblade Chronicles 2)
What DLC Is Available? (Xenoblade Chronicles 2)
Error Code: 2813-9712
Error Code: 2002-2001
Error Code: 2124-4007, 2124-4508
Error Code: 2813-0071
Error Code: 2001-0114
Error Code: 2002-1002
Error Code: 2124-8052
How to Update Nintendo Switch in Recovery Mode
Nintendo eShop for Nintendo Switch Is Missing Functionality (Unable to Add Funds, Search for Content, Etc.)
How to Redeem a Download Code Online
Can I Transfer My Nintendo Gold Points Between Countries?
Open Source Software Information
Information About Splatoon 2: Octo Expansion DLC
Error Message: "This video cannot be played."
Error Code: 2021-0003
Error Code: 2160-8006, 2160-8007
How to Remove Incorrect Language Packs (Diablo III: Eternal Collection)
Error Code: 2113-0112
Error Code: 2123-0301
The IR Motion Camera is not Functioning
How to Check the IR Motion Camera Functionality
Error Code: 2113-0113
Error Code: 2113-0114
Error Code: 2016-0415
What Are the Different Roles in a Nintendo Account Family Group?
What Is a Nintendo Account Family Group?
Error Code: 2813-0066
Error Code: 9001-0066
How to Set Up a Multiplayer Game (Hyrule Warriors: Definitive Edition)
Error Code: 2124-8060
Error Code: 2137-8056
Software Rating Information
Error Code: 2124-3001
The Battery Charge Does Not Last Very Long
Error Code: 2811-6003
Error Message: Credit Card Does Not Match Country/Region Setting
Error Message: Check The Details You Entered
Error Message: Check With Your Credit Card Company
Error Code: 2121-2101
General Troubleshooting Issues (Fortnite)
How to Link/Unlink an Epic Games Account From Your Nintendo Account (Fortnite)
Error Code: 9001-0000
Error Code: 2168-0001
Error Code: 2137-3686
Error Code: 2811-7002
Error Code: 2121-0002
Error Code: 2123-0209
Error Code: 2819-0001
How to Purchase or Extend a Nintendo Switch Online Membership on Nintendo Switch
Information About Nintendo Switch Online Family Memberships
How to Adjust Nintendo Switch Online Automatic Renewal Settings
Information on Changing a Nintendo Switch Online Membership Type (Individual or Family)
How to Sign Up for a Nintendo Switch Online Free Trial
How to View Your Nintendo Switch Online Membership Status
Nintendo Entertainment System – Nintendo Switch Online Overview & FAQ
Splatoon 2 DLC Special Offer - FAQ
How to Access Nintendo Entertainment System – Nintendo Switch Online
Message: "The backup was cancelled because other save data has been backed up."
How to Back Up Save Data
How to Download Save Data Backups
Can I Purchase Multiple Nintendo Switch Online Memberships to Extend My Membership Time?
How To Identify If a Game Supports Save Data Cloud Backup
How to Set the Primary Console for a Nintendo Account
NES Controller Overview & FAQ
Help With Your Nintendo Entertainment System Controller Order
How to Order the Nintendo Entertainment System Controller
When Will I Receive My NES Controller? (Special Offer for Nintendo Switch Online Members)
How to Enable/Disable Automatic Backups
Unable to Place an Order for the Nintendo Entertainment System Controller
Error Message: “This User Cannot Play This Software”
Game Doesn’t Recognise the Nintendo Switch Online Membership
Error Code: 2819-0003
Error Code: 2811-6055
Error Code: 2819-0002
Unable to Play NES - Nintendo Switch Online Games
Message: “Your Connection With the Other Player is Unstable”
How to Activate/Deactivate Low-Latency Mode for NES - Nintendo Switch Online Games
Which Nintendo Switch Titles Are Compatible with Save Data Cloud Backup?
Is there a Difference Between the Expansion Pass and the standalone version of Torna - The Golden Country? (Xenoblade Chronicles 2)
Nintendo Switch System Update Notice
How to Check for Nintendo Switch eShop Outages (2813- Error Codes)
Nintendo Switch eShop Maintenance Notice (19 September)
Error Code: 2110-4011
Error Code: 9001-0112
Error Code: 2179-2102
Error Code: 2181-4008
Error Code: 2137-7403
Error Code: 2005-0012
Error Code: 2124-7500
Error Code: 2137-4024
Error Code: 2813-0000
Splatoon 2 DLC Is Not Appearing (Nintendo Switch Online Special Offer)
Microphone or Headset Not Working in Fortnite
DLC Is Not Appearing (Splatoon 2)
Error Code: 2811-2806
Error Code: 9001-1670
Error Code: 9001-6561
Error Code: 2155-8007
An Error Occurs After Selecting "Co-Op Challenge" and the Software Closes (Mario Tennis Aces)
How to Charge Poké Ball Plus
Poké Ball Plus Charging Chime Goes Off Unexpectedly
How to Update Poké Ball Plus
How to Mute/Unmute Poké Ball Plus
How to Delete Pairing from a Nintendo Switch Console
How to Pair Poké Ball Plus With Nintendo Switch
Support Mode Overview for Poké Ball Plus
How to Check the Remaining Battery Charge on Poké Ball Plus
How to Delete All User Data on Poké Ball Plus
How to Reset Poké Ball Plus
What Do the Different Colours of the LED Indicate on Poké Ball Plus?
Play With Pokémon Mode Overview
Poké Ball Plus Will Not Power On
Poké Ball Plus Will No Longer Charge
Data in Poké Ball Plus is Missing
How to Play Pre-Installed Software on Nintendo Switch
Piranha Plant DLC for Super Smash Bros. Ultimate - FAQ
What DLC Is Available? (Super Smash Bros. Ultimate)
Which Games Are Compatible? (Pokémon: Let’s Go, Pikachu!/Pokémon: Let’s Go, Eevee!)
How to Set Up Local or Online Multiplayer (Pokémon: Let’s Go, Pikachu!/Pokémon: Let’s Go, Eevee!)
How to Transfer Mew from the Poké Ball Plus (Pokémon: Let’s Go, Pikachu!/Pokémon: Let’s Go, Eevee!)
How to Receive a Mystery Gift (Pokémon: Let’s Go, Pikachu!/Pokémon: Let’s Go, Eevee!)
How to Use the Poké Ball Plus Accessory (Pokémon: Let’s Go, Eevee!/Pokémon: Let’s Go, Pikachu!)
How to Transfer Pokémon (Pokémon: Let's Go, Pikachu!/Pokémon: Let's Go, Eevee!)
Error Code: 2813-0171
Pre-installed Software Is Missing or Deleted (Nintendo Switch)
Error Code 2-ARVHA-0000 (YouTube)
YouTube Video Does Not Play in Handheld Mode (“Playback Error”)
How to Pair with Pokémon GO (Pokémon: Let’s Go, Pikachu!/Pokémon: Let’s Go, Eevee!)
How to Pair the Poké Ball Plus with Pokémon GO
How to Wear And Hold Poké Ball Plus
Pokémon Disappears While Transferring from Pokémon GO to Pokémon: Let’s Go
Unable to Transfer Mew from Poké Ball Plus (Pokémon: Let’s Go, Pikachu!/Pokémon: Let’s Go, Eevee!)
How to Use the GameCube Controller With Nintendo Switch
How to Connect Additional GameCube Controllers to a Nintendo Switch Console
GameCube Controller or GameCube Controller Adapter Not Responding when Connected to a Nintendo Switch Console
Error Message: You Cannot Play Online Battles Right Now
How to Start a Local or Online Multiplayer Game (Super Smash Bros. Ultimate)
GameCube Controller Buttons Not Responding on Nintendo Switch
GameCube Controller or GameCube Controller Adapter is Not Recognised on Nintendo Switch
GameCube Controller Sticks Not Responding on Nintendo Switch
Error Code: 2154-0101
How to Use the NES Controllers
How to Pair the NES Controllers to a Nintendo Switch Console
How to Attach/Detach the NES Controllers from a Nintendo Switch Console
How Can I Tell Which NES Controller is the Left One and Which is the Right One?
How to Charge the NES Controllers
NES Controller Will Not Power On
NES Controller Physical Damage
NES Controller is Not Recognised While Attached to a Nintendo Switch Console
NES Controller Diagram
NES Controller Does Not Stay Attached to the Console
NES Controller Does Not Respond Correctly
NES Controller Does Not Respond in Handheld and Wireless Mode
NES Controller Does Not Respond in Wireless Mode Only
Support Code: S0025
How to Update the Age Rating (InkyPen)
How to Create an InkyPen Account (InkyPen)
Error Message: "Registration is Required to Use This Network."
Error Code: 2813-0065
Can I Transfer a Digital Game Purchase to a Different Nintendo Account?
Getting Started with Nintendo Switch
Download Code Is Lost or Missing - No Scratch-Off Area
Download Code Is Lost or Missing - Download Code is Lost
Download Code Is Lost or Missing - Retailer Code Receipt Lost or Missing
Unable to Load Nintendo eShop for Nintendo Switch (White Screen)
Error Code: 2811-6052
Error Code: 2160-8056
How to Update Nintendo Labo Toy-Con 01 Variety Kit
Error Code: 2110-2203
Error Code: 2618-0519
Friends Appear as Always Being Offline
How to Update Pokémon: Let’s Go, Pikachu! / Pokémon: Let’s Go, Eevee!
Nintendo Switch System Updates and Change History
Missing or didn't receive Piranha Plant download code
Error Code: 2016-0401
How to Update Captain Toad: Treasure Tracker
Error Message: "A Communication Error Occurred. Returning to the Main Menu."
Error Code: 2122-2403
How to Update the Age Rating (izneo)
New News Articles Are Not Being Received
Parental Controls Overview (izneo)
Physical Damage to AC Adapter
Error Code: 9001-1772
Error Code: 2122-0002
Software Displays “Purchased” in Nintendo eShop for Nintendo Switch
Error Code: 2124-4517
Error Code: 2181-4017
Error Code: 2811-1224
What Is the Radio Frequency for the SUB-C in Chapter 4? (StarTropics)
Error Code: 9001-6838 (Prepaid Card Not Working)
Error Code: 2813-0141
Error Code: 9001-1636
Error Code: 9001-0023
Error Code: 2813-9900
Error Code: 9001-0040
How to Adjust VR Settings (Nintendo Labo Toy-Con 04: VR Kit)
How to Organise Software Titles Within "All Software" View on the HOME Menu
How to Use Zoom
How to Calibrate Motion Controls on Nintendo Switch
How to Enable/Disable Waking the Console When the AC Adapter is Disconnected
How to Transfer Your Save Data To a Nearby Nintendo Switch Console
Error Message: "Unable to find the console that will send save data".
How to Adjust VR Settings on Nintendo Switch
DLC Is Not Appearing In Game (Super Smash Bros. Ultimate)
Message: "A system error has occurred" When Using or Creating a Nintendo Account
Error Code: 2137-8065
How to Report Inappropriate Super Smash Bros. Ultimate Content (Nintendo Switch Online App)
Error Code: 2110-2202
How to Adjust VR Settings (Super Mario Odyssey)
How to Adjust VR Settings (The Legend of Zelda: Breath of the Wild)
Error Code: 0000-0000
Error Code: 2110-4116
Can I Set a Nintendo eShop Spending Limit for My Child?
Error Code: 2143-0811
Super Mario Maker 2 Limited Edition Downloadable Bundle FAQ
Nintendo Switch Game Vouchers FAQ
How to Purchase Nintendo Switch Game Vouchers
How to Redeem a Nintendo Switch Game Voucher
Unable to Redeem a Nintendo Switch Game Voucher
Error Code: 10417 (PayPal)
(MNS) How to redeem a code for a special Super Mario Maker 2-themed Nintendo Switch stylus
(MNS) Pre-order Bonus - Cannot Enter UK Address
Error Code: 2813-1402
Error Code: 2160-8028
A Course I Uploaded Seems to Have Disappeared. Where Did it Go? (Super Mario Maker 2)
How to Report Inappropriate Content (Super Mario Maker 2)
How to Update Fire Emblem: Three Houses
How Long Does the Battery Charge Last?

Nintendo 3DS & 2DS

Information about power supplies for Nintendo handheld systems

Information about power supplies for Nintendo handheld systems

Getting started

Charging

Charging

Turning power on and off

Turning power on and off

Configuring the system

Configuring the system

Loading and starting software

Loading and starting software

Suggestions for New Users

Suggestions for New Users

About the 3D Feature

INFORMATION ABOUT THE 3D FEATURE OF NINTENDO 3DS

Nintendo eShop

Navigating through Nintendo eShop

Navigating through Nintendo eShop

Downloading software from Nintendo eShop

Downloading software from Nintendo eShop

Purchasing software in Nintendo eShop

Purchasing software in Nintendo eShop

Downloading demos via Nintendo eShop

Downloading demos via Nintendo eShop

Receiving Nintendo eShop notifications on the HOME Menu of your Nintendo 3DS system

Receiving Nintendo eShop notifications on the HOME Menu of your Nintendo 3DS system

Transferring software between the System Memory and an SD Card

Transferring software between the System Memory and an SD Card

Deleting your Nintendo eShop account

Deleting your Nintendo eShop account

In which countries is Nintendo eShop available for Nintendo 3DS?

In which countries is Nintendo eShop available for Nintendo 3DS?

How to Add Funds in Nintendo eShop Using Credit Cards

Internet Browser

Getting the Internet Browser

Getting the Internet Browser

Using the main menu

Using the main menu

Browsing the Internet

Browsing the Internet

Searching the Internet

Searching the Internet

Saving normal and 3D images

Saving normal and 3D images

Uploading images

Uploading images

About Open Source Software

About Open Source Software

Nintendo Video

End of Nintendo Video service on Nintendo 3DS

End of Nintendo Video service on Nintendo 3DS

Friend List

Accessing your Friend List

Accessing your Friend List

Viewing or editing your friend card

Viewing or editing your friend card

Viewing your Friend Code

Viewing your Friend Code

Registering Friends

Registering Friends

Joining online friends

Joining online friends

Save data backup

Save data backup

Save Data Transfer Tool

What is the Save Data Transfer Tool?

What is the Save Data Transfer Tool?

Which software is not supported by the Save Data Transfer Tool?

Which software is not supported by the Save Data Transfer Tool?

How to download the Save Data Transfer Tool

How to download the Save Data Transfer Tool

How to use the Save Data Transfer Tool

How to use the Save Data Transfer Tool

SD Cards

Using SD Cards

Using SD Cards

Transferring data between SD Cards

Transferring data between SD Cards

SD Cards that have been functionality tested

SD Cards that have been functionality tested

Connecting to the Internet

Step-by-step description

Step-by-step description

Tutorial video

Tutorial video: Connecting to the Internet

Connecting using AOSS

Connecting using AOSS

Connecting using WPS

Connecting using WPS

Connecting using a Nintendo Wi-Fi USB Connector

Connecting using a Nintendo Wi-Fi USB Connector

Playing online with a Nintendo DS game on a Nintendo 3DS

Playing online with a Nintendo DS game on a Nintendo 3DS

What is Nintendo Network?

What is Nintendo Network?

Network Maintenance Information

Network Maintenance Information

Network Maintenance Information

Connecting to the Internet - Nintendo 3DS

Safety

For which age ranges is the Nintendo 3DS system recommended?

For which age ranges is the Nintendo 3DS system recommended?

How do I set up Parental Controls on the Nintendo 3DS system?

How do I set up Parental Controls on the Nintendo 3DS system?

Tutorial video: Setting up Nintendo 3DS Parental controls

Tutorial video: Setting up Nintendo 3DS Parental controls

Can the Nintendo 3DS be used in aircraft, hospitals and airports?

Can the Nintendo 3DS be used in aircraft, hospitals and airports?

Hardware

How do I perform a system update on my Nintendo 3DS system?

How do I perform a system update on my Nintendo 3DS system?

What is the best distance and angle to see 3D images on my Nintendo 3DS?

What is the best distance and angle to see 3D images on my Nintendo 3DS?

How long does the battery last?

How long does the battery last?

How can I share my Mii character with others?

How can I share my Mii character with others?

Can I use Mii characters I created on my Wii, on my Nintendo 3DS?

Can I use Mii characters I created on my Wii, on my Nintendo 3DS?

How many Mii characters can I meet in StreetPass Mii Plaza in one session and how often can I meet them?

How many Mii characters can I meet in StreetPass Mii Plaza in one session and how often can I meet them?

How do I register friends?

How do I register friends?

Nintendo eShop

How do I gain access to Nintendo eShop?

How do I gain access to Nintendo eShop?

How do I purchase software in Nintendo eShop?

How do I purchase software in Nintendo eShop?

How do I use Nintendo eShop Cards on my Nintendo 3DS system?

How do I use Nintendo eShop Cards on my Nintendo 3DS system?

Can I use Nintendo Points and Nintendo Points Cards on my Nintendo 3DS system?

Can I use Nintendo Points and Nintendo Points Cards on my Nintendo 3DS system?

Which Nintendo DSiWare games can be transferred to Nintendo 3DS?

Which Nintendo DSiWare games can be transferred to Nintendo 3DS?

Data transfer between Nintendo 3DS systems

What information will I find here?

What information will I find here?

Do I have to prepare anything before transferring?

Do I have to prepare anything before transferring?

What happens to the Play Coins, friend list, Mii Maker, StreetPass Mii Plaza and Activity Log data registered on the target Nintendo 3DS system?

What happens to the Play Coins, friend list, Mii Maker, StreetPass Mii Plaza and Activity Log data registered on the target Nintendo 3DS system?

Is there any data that is not included in the transfer?

Is there any data that is not included in the transfer?

Can I transfer just a part of the data or software?

Can I transfer just a part of the data or software?

What happens to the Nintendo 3DS I'm transferring from, once the transfer is complete?

What happens to the Nintendo 3DS I'm transferring from, once the transfer is complete?

Can I transfer my data to another Nintendo 3DS from a different part of the world?

Can I transfer my data to another Nintendo 3DS from a different part of the world?

Can I transfer the data again straight away?

Can I transfer the data again straight away?

Is the Nintendo 3DS Ambassador Certificate transferred?

Is the Nintendo 3DS Ambassador Certificate transferred?

Is the SD Card data also transferred?

Is the SD Card data also transferred?

What happens to the SD Card of the target system?

What happens to the SD Card of the target system?

How many times can I transfer data between Nintendo 3DS systems?

How many times can I transfer data between Nintendo 3DS systems?

If I carry out this process using systems that have already done so before, what happens to the totals of the remaining available transfers?

If I carry out this process using systems that have already done so before, what happens to the totals of the remaining available transfers?

After a transfer, I downloaded a new software title to the target system. Can I transfer this software 5 times?

After a transfer, I downloaded a new software title to the target system. Can I transfer this software 5 times?

Can I make a transfer if either of the systems involved has zero transfers left?

Can I make a transfer if either of the systems involved has zero transfers left?

Accessories

I just bought a Nintendo 3DS XL system but there’s no adapter included. Where can I get one?

I just bought a Nintendo 3DS XL system but there’s no adapter included. Where can I get one?

I already have a Nintendo 3DS system. Is the adapter included with that compatible with the new Nintendo 3DS XL?

I already have a Nintendo 3DS system. Is the adapter included with that compatible with the new Nintendo 3DS XL?

Can I use my Nintendo DSi or Nintendo DSi XL AC Adapter to charge my Nintendo 3DS?

Can I use my Nintendo DSi or Nintendo DSi XL AC Adapter to charge my Nintendo 3DS?

Why shouldn't I buy non-licensed accessories?

Why shouldn't I buy non-licensed accessories?

What is the meaning of "licensed" or "licensee"?

What is the meaning of "licensed" or "licensee"?

How do I identify original or licensed accessories?

How do I identify original or licensed accessories?

Which SD Card should I use?

Which SD Card should I use?

How should I format an SD Card?

How should I format an SD Card?

Where do I find the electronic manuals for games that only came with a printed Quick Guide?

Where do I find the electronic manuals for games that only came with a printed Quick Guide?

Can I play Nintendo DS games on my Nintendo 3DS?

Can I play Nintendo DS games on my Nintendo 3DS?

Can I play Game Boy Advance games on my Nintendo 3DS?

Can I play Game Boy Advance games on my Nintendo 3DS?

Can I play Nintendo 3DS games on my Nintendo DS or Nintendo DSi XL?

Can I play Nintendo 3DS games on my Nintendo DS or Nintendo DSi XL?

Can I download games to my Nintendo 3DS?

Can I download games to my Nintendo 3DS?

Will all Nintendo 3DS games be in 3D?

Will all Nintendo 3DS games be in 3D?

Can I play Nintendo 3DS software bought outside the PAL region on my Nintendo 3DS?

Can I play Nintendo 3DS software bought outside the PAL region on my Nintendo 3DS?

End of Nintendo DSi Library Feature on Flipnote Studio 3D

End of Nintendo DSi Library Feature on Flipnote Studio 3D

Accessories

Charging cradle is damaged

Charging cradle is damaged

Charging cradle is not working

Charging cradle is not working

AC adapter damaged

AC adapter damaged

The AC adapter doesn't work

The AC adapter doesn't work

The stylus is damaged

The stylus is damaged

I keep getting error code 003-1099. What can I do?

I keep getting error code 003-1099. What can I do?

I can't enter certain special characters of my security key. What can I do?

I can't enter certain special characters of my security key. What can I do?

Software

Nintendo 3DS Game Card is faulty

Nintendo 3DS Game Card is faulty

Nintendo 3DS Game Cards cannot be read, or cannot be read properly

Nintendo 3DS Game Cards cannot be read, or cannot be read properly

I have lost my AR Cards or they got damaged. What can I do?

I have lost my AR Cards or they got damaged. What can I do?

My Nintendo 3DS system doesn't recognise my AR Card

My Nintendo 3DS system doesn't recognise my AR Card

System

Screen is faulty (broken)

Screen is faulty (broken)

No image

No image

Lines on the screen

Lines on the screen

Touch Screen is scratched

Touch Screen is scratched

Touch Screen is dirty

Touch Screen is dirty

Touch Screen does not respond

Touch Screen does not respond

Liquid has entered the casing

Liquid has entered the casing

The casing is damaged

The casing is damaged

3D photos are not sharp or are blurred

3D photos are not sharp or are blurred

Power LED does not light up

Power LED does not light up

Circle Pad does not respond properly any more

Circle Pad does not respond properly any more

The +Control Pad doesn't respond properly anymore

The +Control Pad doesn't respond properly anymore

No sound from the speakers

No sound from the speakers

Microphone not responding

Microphone not responding

Sound defect via speakers

Sound defect via speakers

Error codes

Error code 002-0102

Error code 002-0102

Error code 003-1101

Error code 003-1101

Error code 005-5964

Error code 005-5964

Error code 009-2913

Error code 009-2913

Error code 026-3107

Error code 026-3107

Error code 026-6561

Error code 026-6561

Error code 026-6838

Error code 026-6838

Performing System Updates

Important information about system updates

Important information about system updates

Latest system update information

Latest system update information

Checking the system software version

Checking the system software version

Step-by-step description

Step-by-step description

Problems with system update 5.0.0-11E of 26/03/2013

Problems with system update 5.0.0-11E of 26/03/2013

Tutorial video

Tutorial video: Performing System Updates

Performing System Updates - Nintendo 3DS

Important information about software updates

Important information about software updates

Downloading Nintendo 3DS software updates

Downloading Nintendo 3DS software updates

Animal Crossing: Happy Home Designer

Software update: October 2nd 2015

Software update: October 2nd 2015

Animal Crossing: New Leaf

Software update: November 25th 2016

Software update: November 25th 2016

Software update: November 2nd 2016

Software update: November 2nd 2016

Code Name: S.T.E.A.M.

Software update: July 29th 2015

Software update: July 29th 2015

Software update: May 15th 2015

Software update: May 15th 2015

Ever Oasis

Software update: June 23rd 2017

Software update: June 23rd 2017

Fire Emblem Echoes: Shadows of Valentia

Software update: June 21st 2017

Software update: June 21st 2017

Hyrule Warriors: Legends

Software update: October 31st 2016

Software update: October 31st 2016

Software update: September 1st 2016

Software update: September 1st 2016

Software update: June 30th 2016

Software update: June 30th 2016

Software update: May 19th 2016

Software update: May 19th 2016

IRONFALL Invasion

Software update: October 14th 2015

Software update: October 14th 2015

Software update: March 19th 2015

Software update: March 19th 2015

Kirby Battle Royale

Software update: February 2nd 2018

Software update: February 2nd 2018

Software update: December 27th 2017

Software update: December 27th 2017

Software update: December 13th 2017

Software update: December 13th 2017

Mario Kart 7

Information about Mario Kart 7 update data

Information about Mario Kart 7 update data

Mario vs. Donkey Kong: Tipping Stars

Software update: September 2nd 2015

Software update: September 2nd 2015

Metroid Prime: Blast Ball

Software update: September 15th 2016

Software update: September 15th 2016

Metroid Prime: Federation Force

Software update: September 15th 2016

Software update: September 15th 2016

Monster Hunter 4 Ultimate

Software update: February 13th 2015

Software update: February 13th 2015

Nintendo 3DS Guide: Louvre

Software update: August 8th 2014

Software update: August 8th 2014

Nintendo Badge Arcade

Software update: March 11th 2016

Software update: March 11th 2016

Nintendo presents: New Style Boutique 2 - Fashion Forward

Software update: December 24th 2015

Software update: December 24th 2015

Poké Transporter

Software update: November 20th 2017

Software update: November 20th 2017

Software update: September 6th 2017

Software update: September 6th 2017

Software update: January 25th 2017

Software update: January 25th 2017

Pokémon Art Academy

Software update: September 17th 2014

Software update: September 17th 2014

Pokémon Bank

Software update: November 20th 2017

Software update: November 20th 2017

Software update: January 25th 2017

Software update: January 25th 2017

Software update: November 19th 2014

Software update: November 19th 2014

Pokémon Omega Ruby and Pokémon Alpha Sapphire

23/04/15: Pokémon Software Update v1.4

23/04/15: Pokémon Software Update v1.4

02/04/15: Pokémon Software Update v1.3

02/04/15: Pokémon Software Update v1.3

03/12/14: Pokémon Software Update v1.2

03/12/14: Pokémon Software Update v1.2

28/11/2014 Pokémon Software Update v1.2 Announced

28/11/2014 Pokémon Software Update v1.2 Announced

25/11/14: Pokémon Update Data v 1.1

25/11/14: Pokémon Update Data v 1.1

Pokémon Rumble World

Software update: August 5th 2015

Software update: August 5th 2015

Pokémon Shuffle

Software update: January 10th 2018

Software update: January 10th 2018

Software update: March 8th 2017

Software update: March 8th 2017

Software update: March 23rd 2016

Software update: March 23rd 2016

Software update: May 27th 2015

Software update: May 27th 2015

Software update: March 6th 2015

Software update: March 6th 2015

Pokémon Sun and Pokémon Moon

Software update: May 17th 2017

Software update: May 17th 2017

Software update: January 11th 2017

Software update: January 11th 2017

Pokémon Super Mystery Dungeon

Software update: August 31st 2017

Software update: August 31st 2017

Pokémon Ultra Sun and Pokémon Ultra Moon

Software update: February 7th 2018

Software update: February 7th 2018

Software update: December 13th 2017

Software update: December 13th 2017

Pokémon X and Pokémon Y

23/04/15: Pokémon Software Update v1.5

23/04/15: Pokémon Software Update v1.5

02/04/15: Pokémon Software Update v1.4

02/04/15: Pokémon Software Update v1.4

29/10/14: Pokémon Update Data v 1.3

29/10/14: Pokémon Update Data v 1.3

13/12/13: Pokémon Update Data v 1.2

13/12/13: Pokémon Update Data v 1.2

Pokémon X and Pokémon Y Update Data

Notification About Pokémon X and Pokémon Y Update Data

Game save error

Pokémon X and Pokémon Y: Game save error

Puzzle & Dragons Z + Puzzle & Dragons: Super Mario Bros. Edition

Software update: December 24th 2015

Software update: December 24th 2015

Ridge Racer™ 3D

More information about Ridge Racer 3D

More information about Ridge Racer 3D

Steel Diver: Sub Wars

Software update: December 17th 2014

Software update: December 17th 2014

Software update: December 3rd 2014

Software update: December 3rd 2014

Software update: August 6th 2014

Software update: August 6th 2014

Software update: June 3rd 2014

Software update: June 3rd 2014

Software update: March 14th 2014

Software update: March 14th 2014

StreetPass Mii Plaza

Software update: September 1st 2016

Software update: September 1st 2016

Super Mario Maker for Nintendo 3DS

Software update: November 8th 2017

Software update: November 8th 2017

Software update: April 28th 2017

Software update: April 28th 2017

Software update: December 2nd 2016

Software update: December 2nd 2016

Super Smash Bros. for Nintendo 3DS

Changes to Super Smash Bros. after Miiverse Service Ends

Changes to Super Smash Bros. after Miiverse Service Ends

Software update: July 19th 2017

Software update: July 19th 2017

Software update: May 20th 2016

Software update: May 20th 2016

Software update: March 16th 2016

Software update: March 16th 2016

Software update: February 4th 2016

Software update: February 4th 2016

Software update: December 16th 2015

Software update: December 16th 2015

Software update: October 8th 2015

Software update: October 8th 2015

Issue with Super Smash Bros. for Nintendo 3DS software update released on September 30th 2015

Issue with Super Smash Bros. for Nintendo 3DS software update released on September 30th 2015

Software update: September 30th 2015

Software update: September 30th 2015

Software update: July 31st 2015

Software update: July 31st 2015

Software update: June 14th 2015

Software update: June 14th 2015

Software update: April 24th 2015

Software update: April 24th 2015

Issue with Super Smash Bros. for Nintendo 3DS software update released on April 15th 2015

Issue with Super Smash Bros. for Nintendo 3DS software update released on April 15th 2015

Software update: April 15th 2015

Software update: April 15th 2015

Software update: February 10th 2015

Software update: February 10th 2015

Software update: November 18th 2014

Software update: November 18th 2014

Software update: October 27th 2014

Software update: October 27th 2014

Software update: October 3rd 2014

Software update: October 3rd 2014

Swapdoodle

Software update: November 8th 2017

Software update: November 8th 2017

Software update: April 26th 2017

Software update: April 26th 2017

Software update: February 3rd 2017

Software update: February 3rd 2017

Software update: January 18th 2017

Software update: January 18th 2017

The Legend of Zelda: Majora's Mask 3D

Software update: February 27th 2015

Software update: February 27th 2015

The Legend of Zelda: Tri Force Heroes

Software update: December 22nd 2015

Software update: December 22nd 2015

Software update: December 3rd 2015

Software update: December 3rd 2015

Tomodachi Life

Software update: October 16th 2015

Software update: October 16th 2015

YO-KAI WATCH®

Software update: April 29th 2016

Software update: April 29th 2016

YO-KAI WATCH® 2

Software update: September 15th 2017

Software update: September 15th 2017

Software update: June 2nd 2017

Software update: June 2nd 2017

Additional game updates

Additional game updates

How to Update Mario & Luigi: Bowser's Inside Story + Bowser Jr.'s Journey

Transfer between Nintendo 3DS systems (including Nintendo 3DS XL)

Notes on system transfers:

Notes on system transfers

Data that can be transferred

Data that can be transferred

Understanding the transfer process

Understanding the transfer process

How to transfer with Nintendo 3DS systems and Nintendo 3DS XL systems

How to transfer with Nintendo 3DS systems and Nintendo 3DS XL systems

Video tutorial - Nintendo 3DS to Nintendo 3DS XL system transfer

Video tutorial - Nintendo 3DS to Nintendo 3DS XL system transfer

Transfer between Nintendo 3DS systems

Game Tips

Animal Crossing: New Leaf

Animal Crossing: New Leaf

Donkey Kong Country Returns 3D

Donkey Kong Country Returns 3D

Fire Emblem: Awakening

Fire Emblem: Awakening

Luigi’s Mansion 2 collectibles tips

Luigi’s Mansion 2 collectibles tips

Monster Hunter 3 Ultimate

Monster Hunter 3 Ultimate Packet Relay Tools

Monster Hunter 3 Ultimate Packet Relay Tools

Monster Hunter 3 Ultimate Data Transfer Program

Monster Hunter 3 Ultimate Data Transfer Program

Monster Hunter 3 Ultimate Games Tips

Monster Hunter 3 Ultimate Games Tips

New Super Mario Bros. 2

Hints and tips for collecting coins

Hints and tips for collecting coins

Nintendo presents: New Style Boutique

Information about Nintendo presents: New Style Boutique update data

Pilotwings Resort

General Tips and Tricks for Pilotwings Resort

General Tips and Tricks for Pilotwings Resort

Game Tips - Nintendo 3DS

Repair & warranty

Repair

Repair

Warranty

Warranty

Repair & warranty - Nintendo 3DS

Nintendo 3DS manual and additional documents

Nintendo 3DS manual and additional documents

Nintendo 3DS manual and additional documents

Nintendo 3DS games electronic manuals

Nintendo 3DS games electronic manuals

Support for Nintendo 2DS
Nintendo 3DS Family Support
Support for Nintendo 3DS
Support for Nintendo 3DS XL
End of the YouTube Application on Nintendo 3DS

New Nintendo 3DS family systems

Tutorial video: how to change the microSD card

Tutorial video: how to change the microSD card

Tutorial video: how to change the cover plates

Tutorial video: how to change the cover plates

About the hardware function

Which applications are pre-installed on New Nintendo 3DS, New Nintendo 3DS XL and New Nintendo 2DS XL?

Which applications are pre-installed on New Nintendo 3DS, New Nintendo 3DS XL and New Nintendo 2DS XL?

About the display of 3D images

Super-stable 3D function

Are there times the super-stable 3D function does not work?

Children aged six and under

For Nintendo 3DS, it was recommended to set the 3D feature off for children aged six and under. Does this also apply for New Nintendo 3DS and New Nintendo 3DS XL?

About the microSD card

Which microSD card should I use?

Which microSD card should I use?

Is the SDXC format supported?

Is the SDXC format supported?

What is the newly added function microSD Management used for?

What is the newly added function microSD Management used for?

Which PC environments are compatible with the microSD Management function?

Which PC environments are compatible with the microSD Management function?

Is it possible to transfer only part of save data or software from a microSD card?

Is it possible to transfer only part of save data or software from a microSD card?

Transferring data between systems

Is it possible to transfer software or data from a Nintendo 3DS and Nintendo 3DS XL?

Is it possible to transfer software or data from a Nintendo 3DS and Nintendo 3DS XL?

What is required in order to transfer software or data?

What is required in order to transfer software or data?

Which data can be transferred?

Which data can be transferred?

About wireless communication

Is there a wireless switch on New Nintendo 3DS and New Nintendo 3DS XL?

Is there a wireless switch on New Nintendo 3DS and New Nintendo 3DS XL?

Are the wireless security settings the same as the previous Nintendo 3DS System?

Are the wireless security settings the same as the previous Nintendo 3DS System?

Miscellaneous

AC adapter from Nintendo 3DS and Nintendo 3DS XL systems

Can the AC adapter from Nintendo 3DS and Nintendo 3DS XL systems be used with the New Nintendo 3DS and New Nintendo 3DS XL?

Nintendo Wi-Fi USB connector

Is the Nintendo Wi-Fi USB connector compatible?

Nintendo 3DS software and Nintendo DS software

Can all Nintendo 3DS software and Nintendo DS software be played on New Nintendo 3DS and New Nintendo 3DS XL?

Transferring data between systems

Step-by-step System Transfer Guide

Important information about software updates

Important information about software updates

Downloading New Nintendo 3DS software updates

Downloading New Nintendo 3DS software updates

Fire Emblem Warriors

Software update: March 29th 2018

Software update: March 29th 2018

Software update: February 15th 2018

Software update: February 15th 2018

Software update: December 21st 2017

Software update: December 21st 2017

Software update: December 1st 2017

Software update: December 1st 2017

Software update: November 16th 2017

Software update: November 16th 2017

Software update: October 20th 2017

Software update: October 20th 2017

Xenoblade Chronicles 3D

Software update: April 2nd 2015

Software update: April 2nd 2015

Warranty

Warranty

New Nintendo 3DS manual and additional documents

New Nintendo 3DS manual and additional documents

New Nintendo 3DS manual and additional documents

Support for New Nintendo 2DS XL
New Nintendo 3DS Family Support
Support for New Nintendo 3DS XL
Support for New Nintendo 3DS

Nintendo Account

About Nintendo Accounts

What is a child account?

What is a child account?

What is a child account?

What are the characteristics of a child account?

What are the characteristics of a child account?

How many child accounts can be managed through a parent or guardian's Nintendo Account?

How many child accounts can be managed through a parent or guardian's Nintendo Account?

Can a previously created non-child Nintendo Account be converted into a child account?

Can a previously created non-child Nintendo Account be converted into a child account?

Can I limit the use of credit cards by a child account?

Can I limit the use of credit cards by a child account?

Can social media accounts such as Facebook be linked to a child account?

Can social media accounts such as Facebook be linked to a child account?

What is the oldest a child can be in order to have a child account created for them?

What is the oldest a child can be in order to have a child account created for them?

How can I create a child account?

How can I create a child account?

Can information registered to a child account be changed after it is created?

Can information registered to a child account be changed after it is created?

What happens to a child account if the parent or guardian's Nintendo Account is deleted?

What happens to a child account if the parent or guardian's Nintendo Account is deleted?

I've forgotten the password for a child account. What should I do?

I've forgotten the password for a child account. What should I do?

I've accidentally deleted a child account. Can I reactivate it?

I've accidentally deleted a child account. Can I reactivate it?

I tried to create a child account, but I received an error even though the child's age is under 18. What should I do?

I tried to create a child account, but I received an error even though the child's age is under 18. What should I do?

Can the link to a Nintendo Network ID be added or removed from a child account?

Can the link to a Nintendo Network ID be added or removed from a child account?

This FAQ did not solve my problem. What can I do?

This FAQ did not solve my problem. What can I do?

What is a Nintendo Account?

What is a Nintendo Account?

What is a Nintendo Account?

What is the difference between a Nintendo Account and a Nintendo Network ID?

What is the difference between a Nintendo Account and a Nintendo Network ID?

What can you do with a Nintendo Account?

What can you do with a Nintendo Account?

What are the software requirements for using a Nintendo Account?

What are the software requirements for using a Nintendo Account?

Account Registration

How do I create a Nintendo Account?

How do I create a Nintendo Account?

I want to create an account, but I am not 13 years of age. What do I do?

I want to create an account, but I am not 13 years of age. What do I do?

Is it possible to link multiple Nintendo Network IDs to a single Nintendo Account?

Is it possible to link multiple Nintendo Network IDs to a single Nintendo Account?

I tried to create a Nintendo Account, but I got a message saying ''The email address you have entered is already registered. Registration cannot be completed.''

I tried to create a Nintendo Account, but I got a message saying ''The email address you have entered is already registered. Registration cannot be completed.''

When I try to sign in to my Nintendo Account from my smartphone, the site returns to a pre-sign-in state immediately. What should I do?

When I try to sign in to my Nintendo Account from my smartphone, the site returns to a pre-sign-in state immediately. What should I do?

I created a new account, but I haven't received an email with the verification code. What should I do?

I created a new account, but I haven't received an email with the verification code. What should I do?

What does ''Sign in with'' mean?

What does ''Sign in with'' mean?

Can I sign up for a Nintendo Account even if I don't own a Nintendo device?

Can I sign up for a Nintendo Account even if I don't own a Nintendo device?

I can't create or use my Nintendo Account from my mobile phone. Why is that?

I can't create or use my Nintendo Account from my mobile phone. Why is that?

Log In/Log Out

When I try to sign in, I get a message saying "The email address or password is incorrect.", even after entering the correct email address and password.

When I try to sign in, I get a message saying "The email address or password is incorrect.", even after entering the correct email address and password.

I have forgotten my Nintendo Account password.

I have forgotten my Nintendo Account password.

Changing User Registration Information

I want to change my Nintendo Account user information.

I want to change my Nintendo Account user information.

I want to change my email address.

I want to change my email address.

I want to change my password.

I want to change my password.

I would like to change my gender setting.

I would like to change my gender setting.

Linking

I'm having trouble linking my Nintendo Account to my Nintendo Network ID.

I'm having trouble linking my Nintendo Account to my Nintendo Network ID.

How can I change the linked NNID?

How can I change the linked NNID?

How can I remove the link between my Nintendo Account and an existing external account?

How can I remove the link between my Nintendo Account and an existing external account?

How can I remove the link between my Nintendo Account and my Nintendo Network ID?

How can I remove the link between my Nintendo Account and my Nintendo Network ID?

How do I set a Mii?

How do I set a Mii?

How can I delete my Nintendo Account and what will happen if I do?

How can I delete my Nintendo Account and what will happen if I do?

I am not receiving promotional emails related to my Nintendo Account. What should I do?

I am not receiving promotional emails related to my Nintendo Account. What should I do?

This FAQ did not solve my problem. What can I do?

This FAQ did not solve my problem. What can I do?

Support for Nintendo Account
How Does Nintendo Use My Personal Information?
Error Message: "The Nintendo Network Agreement Agreement and Privacy Policy have been updated".
Can I Transfer a Child’s Nintendo Account to a Different Family Group?
Error Message: Nintendo Account Creation Via Nintendo Network ID Is Temporarily Unavailable
Reset Password (Nintendo Account only)
Unable to Transfer a Supervised Nintendo Account
How can I transfer a child account to another admin/family group?
How to Combine Multiple Nintendo Account Family Groups
Can I Change the Validity Period for My Nintendo Switch Online Membership?
Error Code: 9001-1663
Forgot Nintendo Account Sign-In Info (Email Address, Password, Sign-In ID)
How to Register an Email Address to a Supervised Nintendo Account
Error Message: The Servers Are Currently Busy. Please Try Again Later

My Nintendo

My Nintendo

What is My Nintendo?

What is My Nintendo?

Is My Nintendo Available in my country?

Is My Nintendo Available in my country?

How do I participate in My Nintendo?

How do I participate in My Nintendo?

Can children use My Nintendo?

Can children use My Nintendo?

What are the software requirements for using the My Nintendo website?

What are the software requirements for using the My Nintendo website?

Signing in and user information

Where should I go to sign in?

Where should I go to sign in?

I can't sign in. What should I do?

I can't sign in. What should I do?

I've forgotten the password for my Nintendo Account. What should I do?

I've forgotten the password for my Nintendo Account. What should I do?

How can I change my Mii?

How can I change my Mii?

I want to change my user information. What should I do?

I want to change my user information. What should I do?

Can I change the country setting of my Nintendo Account?

Can I change the country setting of my Nintendo Account?

What happens to My Nintendo if I delete my Nintendo Account?

What happens to My Nintendo if I delete my Nintendo Account?

How do I set a Mii?

How do I set a Mii?

My Mii is not displayed.

My Mii is not displayed.

Points

How can I use My Nintendo points?

How can I use My Nintendo points?

What kinds of My Nintendo points are there?

What kinds of My Nintendo points are there?

Do My Nintendo points have an expiration date?

Do My Nintendo points have an expiration date?

How can I check my My Nintendo points history?

How can I check my My Nintendo points history?

How do I earn My Nintendo points?

How do I earn My Nintendo points?

How can I add My Nintendo points that I've earned to my point total?

How can I add My Nintendo points that I've earned to my point total?

Why are the Platinum Point totals for smart device apps displayed in My Nintendo different from those displayed in the corresponding apps?

Why are the Platinum Point totals for smart device apps displayed in My Nintendo different from those displayed in the corresponding apps?

I completed a mission for a smart device app, but I don't see the Platinum Points in the corresponding app.

I completed a mission for a smart device app, but I don't see the Platinum Points in the corresponding app.

Gold Point usage with the Nintendo Switch

How can I use my Gold Points on my Nintendo Switch?

How can I use my Gold Points on my Nintendo Switch?

What is the value of a single Gold Point?

What is the value of a single Gold Point?

Why do you get a different amount of points for the same purchase in different currencies?

Why do you get a different amount of points for the same purchase in different currencies?

How many Gold Points can I spend on a purchase?

How many Gold Points can I spend on a purchase?

How long are Gold Points valid?

How long are Gold Points valid?

Can Gold Points earned on Nintendo Switch, Nintendo 3DS or Wii U be used on a different device from the one they were earned on?

Can Gold Points earned on Nintendo Switch, Nintendo 3DS or Wii U be used on a different device from the one they were earned on?

How do I receive Gold Points?

How do I receive Gold Points?

Can I earn Gold Points for all of my game purchases?

Can I earn Gold Points for all of my game purchases?

How many Gold Points do I receive for each purchase?

How many Gold Points do I receive for each purchase?

How are Gold Points applied when purchasing multiple DLC items at the same time?

How are Gold Points applied when purchasing multiple DLC items at the same time?

How many points do I earn for my Nintendo eShop purchase if I use Gold Points for part of that purchase?

How many points do I earn for my Nintendo eShop purchase if I use Gold Points for part of that purchase?

How do I earn Gold Points if I purchase a physical game for Nintendo Switch?

How do I earn Gold Points if I purchase a physical game for Nintendo Switch?

Can I get Gold Points for physical games?

Can I get Gold Points for physical games?

Will I lose my Gold Points if I change the country of my Nintendo Account?

Will I lose my Gold Points if I change the country of my Nintendo Account?

Can I transfer my Gold Points from one Nintendo Account to another?

Can I transfer my Gold Points from one Nintendo Account to another?

Gold Point usage with the Nintendo Switch

Rewards

How can I get My Nintendo rewards?

How can I get My Nintendo rewards?

What kinds of rewards are there?

What kinds of rewards are there?

Where can I see what rewards I've got?

Where can I see what rewards I've got?

Do rewards expire?

Do rewards expire?

Missions

When do daily and weekly missions reset?

When do daily and weekly missions reset?

Other

This FAQ did not answer my question. What can I do?

This FAQ did not answer my question. What can I do?

Support for My Nintendo
Can I Use Club Nintendo PINs with My Nintendo?
Which Products Earn My Nintendo Gold Points?
How Do I Set a Mii?
How to Earn My Nintendo Points for Physical Software
Error Message: “Points Already Collected”
Were There Changes to the Gold Points I’ve Accumulated Before 6 March 2018?
How Much Are My Nintendo Gold Points Worth Towards Digital Purchases?

Nintendo Labo

Overview

Overview

General FAQ

General FAQ

Make FAQ

Play FAQ

Play FAQ

Discover FAQ

Discover FAQ

Wii U

System Transfer

Transferring Wii data to Wii U

Understanding the transfer process

Understanding the transfer process

Requirements for transferring data from Wii to Wii U

Requirements for transferring data from Wii to Wii U

Data that can be moved from Wii to Wii U

Data that can be moved from Wii to Wii U

How to transfer from Wii to Wii U

How to transfer from Wii to Wii U

Tutorial video

Tutorial video: How to transfer from Wii to Wii U

Can I transfer my Wii save data to Wii U?

Can I transfer my Wii save data to Wii U?

Do I need both my Wii console and my Wii U console in order to transfer software and save data?

Do I need both my Wii console and my Wii U console in order to transfer software and save data?

Transferring Wii U data

Understanding the transfer process

Understanding the transfer process

Requirements for transferring Wii U data

Requirements for transferring Wii U data

Data that can be transferred between Wii U consoles

Data that can be transferred between Wii U consoles

System Transfer – Wii U

Storage

Compatible USB storage devices

Compatible USB storage devices

Important information about USB storage devices

Important information about USB storage devices

Copying data between USB storage devices

Copying data between USB storage devices

How much internal storage space is available for saving data?

How much internal storage space is available for saving data?

How can I expand the amount of available storage space?

How can I expand the amount of available storage space?

Is there a maximum storage capacity for external storage devices used with Wii U?

Is there a maximum storage capacity for external storage devices used with Wii U?

Which kind of USB HDD is suitable for use with Wii U?

Which kind of USB HDD is suitable for use with Wii U?

How do I format USB storage media for use with Wii U?

How do I format USB storage media for use with Wii U?

Storage – Wii U

System Updates

Important information about system updates

Important information about system updates

Latest system update information

Latest system update information

Step-by-step description

Step-by-step description

Tutorial video

Tutorial video: Performing System Updates

System Updates – Wii U

Important information about software updates

Important information about software updates

Downloading Wii U software updates

Downloading Wii U software updates

Devil's Third

Important information on the discontinuation of Devil’s Third online services and price reduction on Nintendo eShop

Important information on the discontinuation of Devil’s Third online services and price reduction on Nintendo eShop

Donkey Kong Country: Tropical Freeze

Software update: April 2nd 2014

Software update: April 2nd 2014

F-Zero X

Software update: December 2nd 2016

Software update: December 2nd 2016

Hyrule Warriors

Software update: October 31st 2016

Software update: October 31st 2016

Software update: September 1st 2016

Software update: September 1st 2016

Software update: June 30th 2016

Software update: June 30th 2016

Software update: May 19th 2016

Software update: May 19th 2016

Software update: March 24th 2016

Software update: March 24th 2016

Software update: June 16th 2015

Software update: June 16th 2015

Software update: March 26th 2015

Software update: March 26th 2015

Software update: February 26th 2015

Software update: February 26th 2015

Software update: January 29th 2015

Software update: January 29th 2015

Software update: November 27th 2014

Software update: November 27th 2014

Software update: October 16th 2014

Software update: October 16th 2014

Software update: Hero of Hyrule Pack

Software update: Hero of Hyrule Pack

Software update: September 19th 2014

Software update: September 19th 2014

Mario Kart 8

Software update: May 1st 2015

Software update: May 1st 2015

Software update: April 23rd 2015

Software update: April 23rd 2015

Software update: November 13th 2014

Software update: November 13th 2014

Software update: August 27th 2014

Software update: August 27th 2014

Mario Tennis: Ultra Smash

Software update: November 20th 2015

Software update: November 20th 2015

Mini Mario & Friends: amiibo Challenge

Software update: June 1st 2016

Software update: June 1st 2016

Monster Hunter 3 Ultimate

USB keyboard support

USB keyboard support

Off-TV Play

Off-TV Play

Pikmin 3

Software update: May 29th 2014

Software update: May 29th 2014

Pokkén Tournament

Software update: June 15th 2016

Software update: June 15th 2016

Software update: April 13th 2016

Software update: April 13th 2016

Software update: March 18th 2016

Software update: March 18th 2016

Splatoon

Software update: September 14th 2016

Software update: September 14th 2016

Software update: August 3rd 2016

Software update: August 3rd 2016

Software update: July 8th 2016

Software update: July 8th 2016

Software update: July 6th 2016

Software update: July 6th 2016

Software update: June 8th 2016

Software update: June 8th 2016

Software update: April 13th 2016

Software update: April 13th 2016

Software update: March 9th 2016

Software update: March 9th 2016

Software update: January 20th 2016

Software update: January 20th 2016

Software update: December 18th 2015

Software update: December 18th 2015

Software update: November 13th 2015

Software update: November 13th 2015

Software update: October 21st 2015

Software update: October 21st 2015

Software update: September 2nd 2015

Software update: September 2nd 2015

Software update: August 6th 2015

Software update: August 6th 2015

Software update: July 1st 2015

Software update: July 1st 2015

Software update: June 3rd 2015

Software update: June 3rd 2015

Star Fox Guard

Software update: June 22nd 2016

Software update: June 22nd 2016

Software update: May 25th 2016

Software update: May 25th 2016

Software update: April 28th 2016

Software update: April 28th 2016

Super Mario Maker

A course I uploaded seems to have disappeared. Where did it go?

A course I uploaded seems to have disappeared. Where did it go?

Software update: November 8th 2017

Software update: November 8th 2017

Software update: September 6th 2017

Software update: September 6th 2017

Software update: April 28th 2017

Software update: April 28th 2017

Software update: November 30th 2016

Software update: November 30th 2016

Software update: July 22nd 2016

Software update: July 22nd 2016

Software update: May 20th 2016

Software update: May 20th 2016

Software update: April 7th 2016

Software update: April 7th 2016

Software update: March 18th 2016

Software update: March 18th 2016

Software update: March 9th 2016

Software update: March 9th 2016

Software update: January 28th 2016

Software update: January 28th 2016

Emergency maintenance notification: January 27th 2016

Emergency maintenance notification: January 27th 2016

Software update: December 29th 2015

Software update: December 29th 2015

Software update: December 22nd 2015

Software update: December 22nd 2015

Software update: November 13th 2015

Software update: November 13th 2015

Software update: November 5th 2015

Software update: November 5th 2015

Software update: September 24th 2015

Software update: September 24th 2015

Software update: September 11th 2015

Software update: September 11th 2015

Super Smash Bros. for Wii U

Changes to Super Smash Bros. after Miiverse Service Ends

Changes to Super Smash Bros. after Miiverse Service Ends

Discontinuation of Regular Tourneys

Discontinuation of Regular Tourneys

Software update: July 19th 2017

Software update: July 19th 2017

Software update: May 20th 2016

Software update: May 20th 2016

Software update: March 16th 2016

Software update: March 16th 2016

Software update: February 4th 2016

Software update: February 4th 2016

Software update: December 16th 2015

Software update: December 16th 2015

Software update: October 8th 2015

Software update: October 8th 2015

Issue with Super Smash Bros. for Wii U software update released on September 30th 2015

Issue with Super Smash Bros. for Wii U software update released on September 30th 2015

Software update: September 30th 2015

Software update: September 30th 2015

Software update: July 31st 2015

Software update: July 31st 2015

Software update: July 3rd 2015

Software update: July 3rd 2015

Software update: June 14th 2015

Software update: June 14th 2015

Software-update: 24 april 2015

Software-update: 24 april 2015

Issue with Super Smash Bros. for Wii U software update released on April 15th 2015

Issue with Super Smash Bros. for Wii U software update released on April 15th 2015

Software update: April 15th 2015

Software update: April 15th 2015

Software update: January 29th 2015

Software update: January 29th 2015

Software update: November 28th 2014

Software update: November 28th 2014

The Legend of Zelda: Breath of the Wild

Software update: February 1st 2018

Software update: February 1st 2018

Software update: December 15th 2017

Software update: December 15th 2017

Software update: December 8th 2017

Software update: December 8th 2017

Software update: November 22nd 2017

Software update: November 22nd 2017

Software update: November 9th 2017

Software update: November 9th 2017

Software update: August 8th 2017

Software update: August 8th 2017

Software update: June 30th 2017

Software update: June 30th 2017

Software update: May 2nd 2017

Software update: May 2nd 2017

Software update: April 12th 2017

Software update: April 12th 2017

Software update: March 31st 2017

Software update: March 31st 2017

Software update: March 3rd 2017

Software update: March 3rd 2017

The Wonderful 101

Software update notification

The Wonderful 101: Software update notification

Wii Fit U

Software update: June 18th 2014

Software update: June 18th 2014

Software update: March 13th 2014

Software update: March 13th 2014

Save data transfer issue

Issue regarding transferring Wii Fit and Wii Fit Plus save data to Wii Fit U

Wii Sports Club

Software update: July 15th 2014

Software update: July 15th 2014

Xenoblade Chronicles X

Software update: December 4th 2015

Software update: December 4th 2015

Yoshi's Woolly World

Software update: February 3rd 2017

Software update: February 3rd 2017

Additional game updates

Additional game updates

Connecting Wii U to the Internet

Step-by-step description

Connecting Wii U to the Internet: Step-by-step description

Tutorial video: Connecting Wii U to the Internet

Tutorial video: Connecting Wii U to the Internet

What can Wii U do when connected to the Internet?

What can Wii U do when connected to the Internet?

Is it possible to control which online functions of Wii U users can access?

Is it possible to control which online functions of Wii U users can access?

Can other users see words I have entered on Wii U?

Can other users see words I have entered on Wii U?

Network Maintenance Information

Network Maintenance Information

Connecting Wii U to the Internet: Manual setup instructions

Connecting Wii U to the Internet

Wii U GamePad

How do I synchronise the Wii U GamePad to the Wii U console?

How do I synchronise the Wii U GamePad to the Wii U console?

I enter the four symbols to synchronise the GamePad to the Wii U console but it keeps failing. What should I do?

I enter the four symbols to synchronise the GamePad to the Wii U console but it keeps failing. What should I do?

Wii U console

The Wii U console does not power on, and the power LED remains off.

The Wii U console does not power on, and the power LED remains off.

The Wii U console does not power on, and the power LED is red.

The Wii U console does not power on, and the power LED is red.

The Wii U console does not power on, and the power LED is blinking blue.

The Wii U console does not power on, and the power LED is blinking blue.

Error codes

Error code 101-0744

Error code 101-0744

I see an error code within the range 103-1000 to 103-1099. What can I do?

I see an error code within the range 103-1000 to 103-1099. What can I do?

I see an error code within the range 103-2000 to 103-2099. What can I do?

I see an error code within the range 103-2000 to 103-2099. What can I do?

Error code 107-3107

Error code 107-3107

I see error code 108-0066, 108-0075 or 108-0144 while performing the system update. What can I do?

I see error code 108-0066, 108-0075 or 108-0144 while performing the system update. What can I do?

Error code 118-0006

Error code 118-0006

Error code 118-0502

Error code 118-0502

Error code 118-0516

Error code 118-0516

Error code 150-1031

Error code 150-1031

Error code 150-2031

Error code 150-2031

Error code 160-0103

Error code 160-0103

Error code 160-1710

Error code 160-1710

Error code 165-6596

Error code 165-6596

Error code 180-0516

Error code 180-0516

I see error code 199-9999 while performing the system update. What can I do?

I see error code 199-9999 while performing the system update. What can I do?

Warranty

Warranty

Parental Controls

Tutorial video: Parental Controls on Wii U

Tutorial video: Parental Controls on Wii U

Can I configure Parental Controls for individual users, such as young members of my family?

Can I configure Parental Controls for individual users, such as young members of my family?

What can I restrict with Parental Controls?

What can I restrict with Parental Controls?

How do I set up Parental Controls for Wii software and functions?

How do I set up Parental Controls for Wii software and functions?

What should I do if I forget my Parental Controls PIN?

What should I do if I forget my Parental Controls PIN?

Parental Controls – Wii U

Nintendo eShop

In which countries is Nintendo eShop available on Wii U?

In which countries is Nintendo eShop available on Wii U?

Tutorial video: Introducing Nintendo eShop

Tutorial video: Introducing Nintendo eShop

Tutorial video: Purchasing software from Nintendo eShop

Tutorial video: Purchasing software from Nintendo eShop

Purchasing software in Nintendo eShop
How to Add Funds in Nintendo eShop Using Credit Cards

Nintendo Network ID

What is a Nintendo Network ID?

What is a Nintendo Network ID?

What should I do if I forget my Nintendo Network ID password?

What should I do if I forget my Nintendo Network ID password?

I accidentally chose the wrong Nintendo Network ID. How can I change it?

I accidentally chose the wrong Nintendo Network ID. How can I change it?

I accidentally set the wrong date of birth. How can I change it?

I accidentally set the wrong date of birth. How can I change it?

Nintendo Network Premium

What is Nintendo Network Premium?

What is Nintendo Network Premium?

Friend Registration

How to register friends

Game Tips

Game & Wario

Game & Wario

Monster Hunter 3 Ultimate

Monster Hunter 3 Ultimate Packet Relay Tools

Monster Hunter 3 Ultimate Packet Relay Tools

Monster Hunter 3 Ultimate Data Transfer Program

Monster Hunter 3 Ultimate Data Transfer Program

Monster Hunter 3 Ultimate Games Tips

Monster Hunter 3 Ultimate Games Tips

Nintendo Land

The Legend of Zelda: Battle Quest Master Rank tips

The Legend of Zelda: Battle Quest Master Rank tips

Metroid Blast Master Rank tips

Metroid Blast Master Rank tips

Splatoon

Splatoon

Wii Fit U

Using the Fit Meter with a dog

Using the Fit Meter with a dog

Wii Sports Club

Wii Sports Club

Backwards compatibility

Can I play existing Wii software on Wii U?

Can I play existing Wii software on Wii U?

Can I play Wii U games on Wii?

Can I play Wii U games on Wii?

Can I use Nintendo GameCube games and accessories on Wii U?

Can I use Nintendo GameCube games and accessories on Wii U?

Tutorial video: Playing Wii games on Wii U

Tutorial video: Playing Wii games on Wii U

Game Tips - Wii U

Information about power supplies for Wii U

Information about power supplies for Wii U

Accessories

Tutorial video: Synchronising a Wii Remote or Wii U Pro Controller

Tutorial video: Synchronising a Wii Remote or Wii U Pro Controller

Tutorial video: Synchronising a Wii U GamePad

Tutorial video: Synchronising a Wii U GamePad

USB hubs

Using a USB hub with Wii U

Using a USB hub with Wii U

Compatible USB hubs

Compatible USB hubs

Internet Browser

Internet Browser Controls

Internet Browser Controls

Wii U Image Share

Wii U Image Share

About Open Source Software

About Open Source Software

Wii U GamePad notifications

Wii U GamePad notifications

Quick Start screen

Quick Start screen

Manuals & Additional Documents

System Manuals & Additional Documents

Wii U manual and additional documents

Game Manuals

Wii U games electronic manuals

Support for Wii U

Nintendo Classic Mini: Super Nintendo Entertainment System

Manuals and Documents

FAQ

Troubleshooting

Usage

Support for Nintendo Classic Mini: Super Nintendo Entertainment System

Nintendo Classic Mini: Nintendo Entertainment System

Software-related functions

What should I do if I want to stop playing mid-game?

What should I do if I want to stop playing mid-game?

Can I also use the in-game save features?

Can I also use the in-game save features?

My suspend point disappeared, even though I did not delete it. Why did this happen?

My suspend point disappeared, even though I did not delete it. Why did this happen?

My in-game save data was overwritten because I continued the game from a suspend point. Can I undo this?

My in-game save data was overwritten because I continued the game from a suspend point. Can I undo this?

Can I keep important suspend points?

Can I keep important suspend points?

The game will not start from the suspend point. What should I do?

The game will not start from the suspend point. What should I do?

I thought I had saved the game when I played last time, but when I resume the game, the save data is gone. Is it broken?

I thought I had saved the game when I played last time, but when I resume the game, the save data is gone. Is it broken?

What does the 〇〇〇〇 underneath the game packshot mean?

What does the 〇〇〇〇 underneath the game packshot mean?

How do I reformat Nintendo Classic Mini: Nintendo Entertainment System?

How do I reformat Nintendo Classic Mini: Nintendo Entertainment System?

Are there instruction manuals for the games?

Are there instruction manuals for the games?

Is it possible to reset the software using the RESET Button, as with the original system?

Is it possible to reset the software using the RESET Button, as with the original system?

What is the difference between the orange 2P and the blue 2P icon?

What is the difference between the orange 2P and the blue 2P icon?

I am on the title screen for a game, but I cannot start the game.

I am on the title screen for a game, but I cannot start the game.

Hardware

I feel like the game has a delayed response to controller inputs. Is there a way to fix this?

I feel like the game has a delayed response to controller inputs. Is there a way to fix this?

The system does not operate even when the POWER Button is turned to ON. Is it broken?

The system does not operate even when the POWER Button is turned to ON. Is it broken?

The power suddenly turns OFF.

The power suddenly turns OFF.

The in-game images and/or sounds do not work/are distorted. Is the product broken?

The in-game images and/or sounds do not work/are distorted. Is the product broken?

Can I use Nintendo Entertainment System cartridges or accessories?

Can I use Nintendo Entertainment System cartridges or accessories?

The buttons on the controller have stopped responding. What should I do?

The buttons on the controller have stopped responding. What should I do?

Can I use a generic USB cable?

Can I use a generic USB cable?

Can I use a generic USB-compatible AC adapter bought from the store?

Can I use a generic USB-compatible AC adapter bought from the store?

The Nintendo Classic Mini: NES Controller is not responding.

The Nintendo Classic Mini: NES Controller is not responding.

Can the Nintendo Classic Mini: NES be plugged into a PC or other device?

Can the Nintendo Classic Mini: NES be plugged into a PC or other device?

Where can I buy a suitable AC adapter?

Where can I buy a suitable AC adapter?

Error codes

“C1: An error has occurred” is displayed frequently. What should I do?

“C1: An error has occurred” is displayed frequently. What should I do?

“C2: Your settings have been reset” is displayed frequently. What should I do?

“C2: Your settings have been reset” is displayed frequently. What should I do?

“C3: An error has occurred” is displayed frequently. What should I do?

“C3: An error has occurred” is displayed frequently. What should I do?

“C4: An error has occurred” is displayed frequently. What should I do?

“C4: An error has occurred” is displayed frequently. What should I do?

"C6: This suspend point is broken.” is displayed frequently. What should I do?

"C6: This suspend point is broken.” is displayed frequently. What should I do?

“C7: An error has occurred” is displayed frequently. What should I do?

“C7: An error has occurred” is displayed frequently. What should I do?

“C8: An error has occurred” is displayed frequently. What should I do?

“C8: An error has occurred” is displayed frequently. What should I do?

Warranty

Warranty

Manuals & Documents

Manuals & Documents

Support for Nintendo Classic Mini: Nintendo Entertainment System
How to Start a Game [Nintendo Classic Mini: Nintendo Entertainment System]
How to Set Up the Nintendo Classic Mini: Nintendo Entertainment System
How to Save Game Progress [Nintendo Classic Mini: Nintendo Entertainment System]
How to Reset the System to Factory Settings [Nintendo Classic Mini: Nintendo Entertainment System]
How to Reset the AC Adapter [Nintendo Classic Mini: Nintendo Entertainment System]

Wii

Termination of Nintendo Wi-Fi Connection

Termination of Nintendo Wi-Fi Connection

Video tutorial: Online Connection

Video tutorial: Online Connection

Network Maintenance Information

Network Maintenance Information

Network Maintenance Information

Before you start

Before you start

Before you start

Place the console

General Information

General Information

Placing the Wii Vertically

Placing the Wii Vertically

Placing the Wii Horizontally

Placing the Wii Horizontally

Connecting to a TV, VCR, HiFi

General Information

General Information

Connecting to a Television

Connecting to a Television

Connecting to a VCR, DVD recorder, set-top box, etc.

Connecting to a VCR, DVD recorder, set-top box, etc.

Connecting to External Speakers

Connecting to External Speakers

Computer Monitors

Computer Monitors

Sensor Bar Connection

Connecting the Sensor Bar

Connecting the Sensor Bar

Mounting the Sensor Bar above the TV screen

Mounting the Sensor Bar above the TV screen

Mounting the Sensor Bar below the TV screen

Mounting the Sensor Bar below the TV screen

Using the Sensor Bar Stand

Using the Sensor Bar Stand

Set Up and Sync the Wii Remote

Set Up of the Wii Remote

Set Up of the Wii Remote

Installing the Batteries

Installing the Batteries

Wearing the Wrist Strap

Wearing the Wrist Strap

Synchronising the Wii Remote with the Wii Console

Synchronising the Wii Remote with the Wii Console

Standard Mode Synchronisation

Standard Mode Synchronisation

One Time Mode Synchronisation

One Time Mode Synchronisation

Turn the Rumble feature on or off

Turn the Rumble feature on or off

Check battery levels

Check battery levels

Adjust volume of internal speaker

Adjust volume of internal speaker

Connecting the AC Adapter

Connecting the AC Adapter

Connecting the AC Adapter

Wii Remote

Using the Wii Remote

Using the Wii Remote

Wii Remote Configurations

Wii Remote Configurations

Basic Operations

Basic Operations

Nunchuk

Set Up and Use of the Nunchuk

Nunchuk

Wii Balance Board

Setup of the Wii Balance Board

Setup of the Wii Balance Board

Wii Menus

Wii Menus and System Settings

Wii Menus and System Settings

Accessing the Wii Menu and System Settings

Accessing the Wii Menu and System Settings

Data Management

Data Management

Console Nickname

Console Nickname

Calendar

Calendar

Screen

Screen

Sound

Sound

Parental Controls

Parental Controls

Sensor Bar

Sensor Bar

Language

Language

Wii Message Board

General Information

General Information

Accessing the Message Board

Accessing the Message Board

Using the Calendar

Using the Calendar

Viewing your Wii Number

Viewing your Wii Number

SD Cards

General Information

General Information

Identifying Compatible SD Cards

Identifying Compatible SD Cards

Using an SD Card

Using an SD Card

Writing to SD Cards

Writing to SD Cards

File types compatible with the Photo Channel

File types compatible with the Photo Channel

Component Cables

Component Video and Progressive Scan Hookup

Component Video and Progressive Scan Hookup

Connecting the Cables, AC Adapter, and Controllers

Connecting the Cables, AC Adapter, and Controllers

Displaying a Game in Progressive Scan Mode

Displaying a Game in Progressive Scan Mode

Troubleshooting

Wii Remote Controllers & Sensor Bar

General Information

General Information

Can't get past Language Select screen

Can't get past Language Select screen

Extra Wii Remote will not work at all

Extra Wii Remote will not work at all

Wii Remote was synced, but no longer works

Wii Remote was synced, but no longer works

Can't sync all Wii Remotes

Can't sync all Wii Remotes

Cursor not appearing

Cursor not appearing

Cursor is off-centre, jerky, erratic, disappears, etc.

Cursor is off-centre, jerky, erratic, disappears, etc.

Tilt problems / Wii Remote responds incorrectly when moved

Tilt problems / Wii Remote responds incorrectly when moved

Only one dot appears when adjusting sensitivity setting

Only one dot appears when adjusting sensitivity setting

Wii Remote batteries drain too fast

Wii Remote batteries drain too fast

"Crackling" noise or no sound from Wii Remote speaker

"Crackling" noise or no sound from Wii Remote speaker

Wii Remote doesn't Rumble

Wii Remote doesn't Rumble

Buttons are not responding

Buttons are not responding

Buttons are sticky or are stuck down

Buttons are sticky or are stuck down

Character moves on its own

Character moves on its own

Classic Controller not responding

Classic Controller not responding

Nunchuk not responding

Nunchuk not responding

Wii MotionPlus

General Information

General Information

There is no response when I move the Wii Remote (with Wii MotionPlus connected).

There is no response when I move the Wii Remote (with Wii MotionPlus connected).

The cursor moves when I don't move the Wii Remote, or the cursor doesn't match my movements.

The cursor moves when I don't move the Wii Remote, or the cursor doesn't match my movements.

When I move the Wii Remote (with Wii MotionPlus attached), the response is slow.

When I move the Wii Remote (with Wii MotionPlus attached), the response is slow.

The connector plug of the Wii MotionPlus is loose or unsteady.

The connector plug of the Wii MotionPlus is loose or unsteady.

The Wii MotionPlus Jacket has become detached from the sensor unit.

The Wii MotionPlus Jacket has become detached from the sensor unit.

Game Discs

General Information

General Information

Unable to read the disc

Unable to read the disc

Disc not recognised

Disc not recognised

"An Error has Occurred" Message

"An Error has Occurred" Message

Games freeze

Games freeze

Won't accept Game Discs

Won't accept Game Discs

Game Discs eject on their own

Game Discs eject on their own

Cleaning a Game Disc

Cleaning a Game Disc

All Other Problems

All Other Problems

Problems with one specific game

Problems with one specific game

Only have one Game Disc

Only have one Game Disc

Problems with some games (not all)

Problems with some games (not all)

All Game Discs

All Game Discs

Nintendo GameCube software and accessories

Identifying if a Wii console is compatible with Nintendo GameCube software and accessories

Nintendo GameCube software and accessories

Message Board

"Message Board Data is Full" error

"Message Board Data is Full" error

Can't reply to a "Memo"

Can't reply to a "Memo"

Mii Channel

Miis not saving

Miis not saving

Can't edit a Mii

Can't edit a Mii

Photo Channel

Image Thumbnail displays as "?" icon

Image Thumbnail displays as "?" icon

Thumbnails load slowly

Thumbnails load slowly

Can't save changes to photos made in "Fun" Mode

Can't save changes to photos made in "Fun" Mode

Other Channels

Disc Channel

Disc Channel

Picture & Sound

Blank white screen or blank dark screen

Blank white screen or blank dark screen

Picture is out of alignment

Picture is out of alignment

Picture is stretched

Picture is stretched

All other sound and video problems

All other sound and video problems

Save data lost

Save data lost

"Insufficient number of free files..." or "Insufficient free space..." error messages

"Insufficient number of free files..." or "Insufficient free space..." error messages

"Wii console save memory is corrupted" error message

"Wii console save memory is corrupted" error message

"Abnormal free space in Wii console save memory" error message

"Abnormal free space in Wii console save memory" error message

Compatible SD cards

Compatible SD cards

Physical Damage

Liquid spilled in the system

Liquid spilled in the system

Object inserted into the Disc Slot

Object inserted into the Disc Slot

"Residue" left by vinyl sticker

"Residue" left by vinyl sticker

System buttons stuck

System buttons stuck

SD slot cover won't stay closed

SD slot cover won't stay closed

Game Disc is scratched or cracked

Game Disc is scratched or cracked

Exposed to extreme heat or cold

Exposed to extreme heat or cold

All other physical damage issues

All other physical damage issues

Power & Other Issues

General Information

General Information

No Power

No Power

Power Light is off but game displays

Power Light is off but game displays

The system plays for awhile but then shuts off on its own

The system plays for awhile but then shuts off on its own

Disc Slot Light

Disc Slot Light

Delayed Reaction (Video or Audio)

Delayed Reaction (Video or Audio)

Time Settings incorrect

Time Settings incorrect

"Insert Start Up Disc" message

"Insert Start Up Disc" message

Troubleshooting - Wii

Games

Big Brain Academy for Wii

Face Case help

Face Case help

Donkey Kong Country Returns

Adding a second player

Adding a second player

Time Attack videos

Time Attack videos

Kirby’s Adventure Wii

Kirby’s Adventure Wii

Kirby’s Adventure Wii

Mario Kart Wii

Shave seconds off your time in Mario Kart Wii

Shave seconds off your time in Mario Kart Wii

METROID: Other M

Battling bosses

Battling bosses

Metroid Prime Trilogy

General game tips

General game tips

Monster Hunter Tri

General tips

General tips

New Super Mario Bros. Wii

Secrets of New Super Mario Bros. Wii revealed

Secrets of New Super Mario Bros. Wii revealed

PUNCH-OUT!!

Career Mode tips

Career Mode tips

Sin and Punishment: Successor of the Skies

High Score Hints videos

High Score Hints videos

Super Mario Galaxy

Defy gravity

Defy gravity

Super Mario Galaxy 2

Secrets, Unlocks and Tricks

Secrets, Unlocks and Tricks

Super Smash Bros. Brawl

Super Smash Bros. Brawl Game Disc information

Super Smash Bros. Brawl Game Disc information

Wario Land: The Shake Dimension

Sniff out those secrets

Sniff out those secrets

Wii Fit

How do I sync the Wii Balance Board to Wii?

How do I sync the Wii Balance Board to Wii?

Wii Fit Plus

Hidden extras and Training Plus Game Tips

Hidden extras and Training Plus Game Tips

Problems with the Wii Balance Board

Problems with the Wii Balance Board

Wii Play

Shooting Range tips

Shooting Range tips

Wii Sports

Bowling Training Tips

Bowling Training Tips

Wii Sports Resort

Find the secret side of Wuhu Island!

Find the secret side of Wuhu Island!

Play 11-Point Matches in Table Tennis

Play 11-Point Matches in Table Tennis

Swordplay at Sunset

Swordplay at Sunset

New Bowling Ball Colours

New Bowling Ball Colours

Explosive Bowling Trick

Explosive Bowling Trick

Did You Know?

Did You Know?

Game Tips - Wii

Safety Information

Safety Information for Playing Wii

Safety Information for Playing Wii

Health and Safety Precautions

Health and Safety Precautions

Safety Information - Wii

Legal & Privacy

Legal & Privacy - Wii

Information for Parents

Information for Parents

Important Privacy Information

Important Privacy Information

Repair and Store Returns

Repair and Store Returns

Safety Precautions

Safety Precautions

Warranty

Warranty

Wii manual and additional documents

Wii manual and additional documents

Wii
Support for Wii

Nintendo DSi (XL)

Termination of Nintendo Wi-Fi Connection

Termination of Nintendo Wi-Fi Connection

First time system set up

First Time Set Up

First time system set up

Network Maintenance Information

Network Maintenance Information

Network Maintenance Information

Charging the battery

Charging the Battery

Charging the battery

Adjusting volume and screen brightness

Adjusting volume and screen brightness

Adjusting volume and screen brightness

Using the Touch Screen (includes cleaning)

Using the Touch Screen (includes cleaning)

Using the Touch Screen (includes cleaning)

Nintendo DSi Camera

Video tutorial: Nintendo DSi Camera

Nintendo DSi Sound

Video tutorial: Nintendo DSi Sound

System settings

Basic information

Basic information

Alarm

Alarm

Country

Country

Data Management

Data Management

Date

Date

Format System Memory

Format System Memory

Internet

Internet

Language

Language

Mic Test

Mic Test

Profile

Profile

System Update

System Update

Time

Time

Recalibrate the Touch Screen

Recalibrate the Touch Screen

Wireless Communications

Wireless Communications

Using game cards

Using Game Cards

Using game cards

PictoChat

Basic information

Basic information

Start and exit PictoChat

Start and exit PictoChat

Enter and exit a Chat Room

Enter and exit a Chat Room

Scroll the message window

Scroll the message window

Create and send a text message

Create and send a text message

Create and send drawings

Create and send drawings

Erase a drawing

Erase a drawing

Copy and use a previous message

Copy and use a previous message

To display another user's personal message

To display another user's personal message

Parental Controls

Basic Information

Basic Information

List of Features Restricted Through Parental Controls

List of Features Restricted Through Parental Controls

How to Set Up Parental Controls

How to Set Up Parental Controls

How to Remove Parental Controls

How to Remove Parental Controls

How to Change the Parental Controls

How to Change the Parental Controls

How to Block All/Some Web Content

How to Block All/Some Web Content

SD Cards

What the Nintendo DSi can do with SD Cards

What the Nintendo DSi can do with SD Cards

Compatible SD Card types

Compatible SD Card types

Compatible file types

Compatible file types

How do I view photos on an SD Card?

How do I view photos on an SD Card?

How do I play my music files on the Nintendo DSi?

How do I play my music files on the Nintendo DSi?

How do I save music to an SD Card?

How do I save music to an SD Card?

How do I find music files on a PC or Mac?

How do I find music files on a PC or Mac?

How do I convert music into compatible AAC audio files?

How do I convert music into compatible AAC audio files?

How do I see how many blocks are on an SD Card?

How do I see how many blocks are on an SD Card?

How do I view the files stored on an SD Card?

How do I view the files stored on an SD Card?

The SD Card is locked

The SD Card is locked

SD Card not recognised

SD Card not recognised

Nintendo DSi Menus

Nintendo DSi System Update

Nintendo DSi System Update

System

Touch Screen not reacting or acting on its own

Touch Screen not reacting or acting on its own

Broken LCD Display

Broken LCD Display

Screen is scratched

Screen is scratched

Damage to the Nintendo DSi housing

Damage to the Nintendo DSi housing

Microphone not responding

Microphone not responding

Buttons not responding or only partially responding

Buttons not responding or only partially responding

Game freezes or locks up during play

Game freezes or locks up during play

Power indicator doesn't light up

Power indicator doesn't light up

No sound through speakers

No sound through speakers

Liquid spilled in or on the system

Liquid spilled in or on the system

Black lines on the screen

Black lines on the screen

Wi-Fi settings erased

Wi-Fi settings erased

Screen is blank or display goes black when system is turned on

Screen is blank or display goes black when system is turned on

Touch Screen is dirty

Touch Screen is dirty

System automatically switches to Sleep Mode

System automatically switches to Sleep Mode

Dust on the screen (inside)

Dust on the screen (inside)

Are all DS games compatible with the Nintendo DSi?

Are all DS games compatible with the Nintendo DSi?

Which multiplayer game types do exist?

Which multiplayer game types do exist?

Is it okay to play the Nintendo DSi in a plane?

Is it okay to play the Nintendo DSi in a plane?

What is the meaning of "licensed" or "licensee"?

What is the meaning of "licensed" or "licensee"?

How do I identify original or licensed accessories?

How do I identify original or licensed accessories?

Why shouldn't I buy non-licensed accessories?

Why shouldn't I buy non-licensed accessories?

Games

Animal Crossing: Wild World

Quick Bells

Quick Bells

Cooking Guide

Cooking Japanese

Cooking Japanese

Dr. Kawashima's Brain Training: How Old is Your Brain?

Calculations x 20 tips

Calculations x 20 tips

Dragon Quest IX: Sentinels of the Starry Skies

Beginner’s Tips

Beginner’s Tips

Vocations & Skill points

Vocations & Skill points

Alchemy

Alchemy

Tutorials: Tag Mode & Multiplayer mode

Tutorials: Tag Mode & Multiplayer mode

Mario & Luigi: Bowser's Inside Story

General game tips

General game tips

Mario Kart DS

Nice guys finish last

Nice guys finish last

New Super Mario Bros.

Living large in New Super Mario Bros.

Living large in New Super Mario Bros.

Nintendo presents: Style Boutique

General game tips

General game tips

Nintendogs

Getting started with the game

Getting started with the game

Pokémon Diamond and Pokémon Pearl

Pokémon Super Contest - Tips for the Appearance round

Pokémon Super Contest - Tips for the Appearance round

Pokémon Platinum Version

General game tips

General game tips

Professor Layton and Pandora's Box

General game tips

General game tips

Professor Layton and the Lost Future

General Tips and Help with Bonuses

General Tips and Help with Bonuses

The Legend of Zelda: Spirit Tracks

The Legend of Zelda: Spirit Tracks

The Legend of Zelda: Spirit Tracks

Game Tips - Nintendo DS

Nintendo DSi & Nintendo DSi XL manual and additional documents

Nintendo DSi & Nintendo DSi XL manual and additional documents

Nintendo DSi & Nintendo DSi XL manual and additional documents

Nintendo DSi (XL)
Support for Nintendo DSi
Support for Nintendo DSi XL

Game Boy Advance

Game Boy Advance games manuals

Game Boy Advance games manuals

Support for Game Boy Advance

Nintendo 64

Nintendo 64 manual and additional documents

Nintendo 64 games manuals

Nintendo 64 games manuals

Support for Nintendo 64

Nintendo DS

Microphone not responding

Microphone not responding

Buttons not responding or only partially responding

Buttons not responding or only partially responding

Game freezes or locks up during play

Game freezes or locks up during play

Power indicator doesn't light up

Power indicator doesn't light up

No sound through speakers

No sound through speakers

Liquid spilled in or on the system

Liquid spilled in or on the system

Black lines on the screen

Black lines on the screen

Screen is blank or display goes black when system is turned on

Screen is blank or display goes black when system is turned on

System automatically switches to Sleep Mode

System automatically switches to Sleep Mode

Wi-Fi settings erased

Wi-Fi settings erased

Dust on the screen (inside)

Dust on the screen (inside)

Recalibrating the Touch Screen

Recalibrating the Touch Screen

Information regarding the Nintendo DS LCD Screens

Information regarding the Nintendo DS LCD Screens

Cleaning Foreign Material (e.g. crumbs) from the Edges of the Touch Screen

Cleaning Foreign Material (e.g. crumbs) from the Edges of the Touch Screen

Touch Screen not reacting or acting on its own

Touch Screen not reacting or acting on its own

Broken LCD Display

Broken LCD Display

Screen is scratched

Screen is scratched

Touch Screen is dirty

Touch Screen is dirty

Is the Nintendo DS compatible with foreign Nintendo DS hard- and software?

Is the Nintendo DS compatible with foreign Nintendo DS hard- and software?

Is it ok to play the Nintendo DS on a plane?

Is it ok to play the Nintendo DS on a plane?

Why do I have to turn off the Nintendo DS when switching applications?

Why do I have to turn off the Nintendo DS when switching applications?

Has the Nintendo DS got an online capacity?

Has the Nintendo DS got an online capacity?

What is the meaning of 'licensed' or 'licensee'?

What is the meaning of 'licensed' or 'licensee'?

How do I identify original or licensed accessories?

How do I identify original or licensed accessories?

Why shouldn't I buy non-licensed accessories?

Why shouldn't I buy non-licensed accessories?

Is it possible to play Game Boy and Game Boy Color games with the Nintendo DS?

Is it possible to play Game Boy and Game Boy Color games with the Nintendo DS?

Is the Nintendo DS compatible with the Nintendo GameCube?

Is the Nintendo DS compatible with the Nintendo GameCube?

Games

Animal Crossing: Wild World

Quick Bells

Quick Bells

Cooking Guide

Cooking Japanese

Cooking Japanese

Dr. Kawashima's Brain Training: How Old is Your Brain?

Calculations x 20 tips

Calculations x 20 tips

Dragon Quest IX: Sentinels of the Starry Skies

Beginner’s Tips

Beginner’s Tips

Vocations & Skill points

Vocations & Skill points

Alchemy

Alchemy

Tutorials: Tag Mode & Multiplayer mode

Tutorials: Tag Mode & Multiplayer mode

Mario & Luigi: Bowser's Inside Story

General game tips

General game tips

Mario Kart DS

Nice guys finish last

Nice guys finish last

New Super Mario Bros.

Living large in New Super Mario Bros.

Living large in New Super Mario Bros.

Nintendo presents: Style Boutique

General game tips

General game tips

Nintendogs

Getting started with the game

Getting started with the game

Pokémon Diamond and Pokémon Pearl

Pokémon Super Contest - Tips for the Appearance round

Pokémon Super Contest - Tips for the Appearance round

Pokémon Platinum Version

General game tips

General game tips

Professor Layton and Pandora's Box

General game tips

General game tips

Professor Layton and the Lost Future

General Tips and Help with Bonuses

General Tips and Help with Bonuses

Game Tips - Nintendo DS

Network Maintenance Information

Network Maintenance Information

Network Maintenance Information

Game Boy Advance SP Headphone Adapter

Game Boy Advance SP Headphone Adapter

Wrist Strap

Wrist Strap

Power Pack

Power Pack

Stylus

Stylus

Rumble Pak

Rumble Pak

MP3 Player

MP3 Player

Nintendo Wi-Fi USB Connector

Nintendo Wi-Fi USB Connector

Nintendo DS Browser

Nintendo DS Browser

Product Information

Technical data

Product Information

Warranty

Warranty

Additional Documents

Additional Documents

Additional Documents

Nintendo DS games manuals

Nintendo DS games manuals

Support for Nintendo DS

Nintendo DS Lite

Cleaning Foreign Material (e.g. crumbs) from the Edges of the Touch Screen

Cleaning Foreign Material (e.g. crumbs) from the Edges of the Touch Screen

Touch Screen not reacting or acting on its own

Touch Screen not reacting or acting on its own

Broken LCD Display

Broken LCD Display

Screen is scratched

Screen is scratched

Touch Screen is dirty

Touch Screen is dirty

Damage to the Nintendo DS Lite housing

Damage to the Nintendo DS Lite housing

Microphone not responding

Microphone not responding

Buttons not responding or only partially responding

Buttons not responding or only partially responding

Game freezes or locks up during play

Game freezes or locks up during play

Power indicator doesn't light up

Power indicator doesn't light up

No sound through speakers

No sound through speakers

Liquid spilled in or on the system

Liquid spilled in or on the system

Black lines on the screen

Black lines on the screen

Screen is blank or display goes black when system is turned on

Screen is blank or display goes black when system is turned on

System automatically switches to Sleep Mode

System automatically switches to Sleep Mode

Wi-Fi settings erased

Wi-Fi settings erased

Dust on the screen (inside)

Dust on the screen (inside)

Is it possible to play Game Boy and Game Boy Color games with the Nintendo DS Lite?

Is it possible to play Game Boy and Game Boy Color games with the Nintendo DS Lite?

Is the Nintendo DS Lite compatible with the Nintendo GameCube?

Is the Nintendo DS Lite compatible with the Nintendo GameCube?

Is the Nintendo DS Lite compatible with foreign Nintendo DS Lite hard- and software?

Is the Nintendo DS Lite compatible with foreign Nintendo DS Lite hard- and software?

Is it ok to play the Nintendo DS Lite on a plane?

Is it ok to play the Nintendo DS Lite on a plane?

Why do I have to turn off the Nintendo DS Lite when switching applications?

Why do I have to turn off the Nintendo DS Lite when switching applications?

Has the Nintendo DS Lite got an online capacity?

Has the Nintendo DS Lite got an online capacity?

What is the meaning of 'licensed' or 'licensee'?

What is the meaning of 'licensed' or 'licensee'?

How do I identify original or licensed accessories?

How do I identify original or licensed accessories?

Why shouldn't I buy non-licensed accessories?

Why shouldn't I buy non-licensed accessories?

Network Maintenance Information

Network Maintenance Information

Network Maintenance Information

Games

Animal Crossing: Wild World

Quick Bells

Quick Bells

Cooking Guide

Cooking Japanese

Cooking Japanese

Dr. Kawashima's Brain Training: How Old is Your Brain?

Calculations x 20 tips

Calculations x 20 tips

Dragon Quest IX: Sentinels of the Starry Skies

Beginner’s Tips

Beginner’s Tips

Vocations & Skill points

Vocations & Skill points

Alchemy

Alchemy

Tutorials: Tag Mode & Multiplayer mode

Tutorials: Tag Mode & Multiplayer mode

Mario & Luigi: Bowser's Inside Story

General game tips

General game tips

Mario Kart DS

Nice guys finish last

Nice guys finish last

New Super Mario Bros.

Living large in New Super Mario Bros.

Living large in New Super Mario Bros.

Nintendo presents: Style Boutique

General game tips

General game tips

Nintendogs

Getting started with the game

Getting started with the game

Pokémon Diamond and Pokémon Pearl

Pokémon Super Contest - Tips for the Appearance round

Pokémon Super Contest - Tips for the Appearance round

Pokémon Platinum Version

General game tips

General game tips

Professor Layton and Pandora's Box

General game tips

General game tips

Professor Layton and the Lost Future

General Tips and Help with Bonuses

General Tips and Help with Bonuses

The Legend of Zelda: Spirit Tracks

The Legend of Zelda: Spirit Tracks

The Legend of Zelda: Spirit Tracks

Game Tips - Nintendo DS

Warranty

Warranty

Power Pack

Power Pack

Stylus

Stylus

Rumble Pak

Rumble Pak

MP3 Player

MP3 Player

Nintendo Wi-Fi USB Connector

Nintendo Wi-Fi USB Connector

Nintendo DS Lite Browser

Nintendo DS Lite Browser

GBA Slot Cover

GBA Slot Cover

Techincal data

Product Information

Additional Documents

Additional Documents

Additional Documents

Nintendo DS Lite
Support for Nintendo DS Lite

Smart device

Nintendo Network ID

About Nintendo Network ID

What is a Nintendo Network ID?

What is a Nintendo Network ID?

Services that require a Nintendo Network ID

Services that require a Nintendo Network ID

Important information about choosing a Nintendo Network ID

Important information about choosing a Nintendo Network ID

Information associated with Nintendo Network ID

Information associated with Nintendo Network ID

Tutorial: How to register a Nintendo Network ID on Wii U

Tutorial: How to register a Nintendo Network ID on Wii U

Tutorial: How to register a Nintendo Network ID on Nintendo 3DS

Tutorial: How to register a Nintendo Network ID on Nintendo 3DS

Managing Nintendo Network ID information

Managing Nintendo Network ID information

Nintendo 3DS

Introduction to Nintendo Network ID on Nintendo 3DS

Introduction to Nintendo Network ID on Nintendo 3DS

Important information about Nintendo Network ID on Nintendo 3DS

Important information about Nintendo Network ID on Nintendo 3DS

About system transfers and Nintendo Network IDs

About system transfers and Nintendo Network IDs

Club Nintendo

About Club Nintendo and Nintendo Network ID

About Club Nintendo and Nintendo Network ID

FAQ

Nintendo Network ID

What should I do if I forget my Nintendo Network password?

What should I do if I forget my Nintendo Network ID password?

Nintendo Network ID

Wii U

Nintendo Network ID on Wii U

Nintendo 3DS

Nintendo Network ID on Nintendo 3DS

Nintendo eShop on Nintendo 3DS

Nintendo eShop on Nintendo 3DS

Club Nintendo

Club Nintendo

Miiverse

Miiverse

Nintendo Network ID (NNID) Support

Purchasing

Download games

Contact

Contacting Nintendo about purchasing download games on the official Nintendo website

Nintendo Account

Using a Nintendo Account to purchase download games on the official Nintendo website

My Nintendo

My Nintendo benefits when purchasing download games on the official Nintendo website

Nintendo Network ID

Using the Nintendo Network ID (NNID) to purchase Wii U and Nintendo 3DS download games on the official Nintendo website

Nintendo eShop

Buying directly from Nintendo eShop on the official Nintendo website

Pre-purchase & pre-order

Purchasing download games on the official Nintendo website before they are released (pre-purchase & pre-order)

Download size, storage and direct download

Storing download games purchased on the official Nintendo website on your device

Demos

How to find out which games have demos, and how to download them via the official Nintendo website

Downloadable content (DLC)

Purchasing DLC on the official Nintendo website

Redownloading

Redownloading previously purchased games

Discounts and offers

Possible discounts and offers when purchasing download games on the official Nintendo website

Countries

Countries from which you can purchase download games on the official Nintendo website

Secure login

Logging in for a second time after starting the purchase process

Payment

Payment options when purchasing download games on the official Nintendo website

Parental Controls

Parental Controls options when purchasing download games on the official Nintendo website

System Requirements for Off-Device Purchases
Purchasing download games on the official Nintendo website

Purchasing Support

Parents

Introduction to Nintendo

Who are we?

Who are we?

Nintendo characters

Nintendo characters

Ease of use

Ease of use

Playing safely

Playing safely

The Nintendo Website

How do I use this site?

How do I use this site?

Does this website contain any content which is not suitable for the age of my child?

Does this website contain any content which is not suitable for the age of my child?

Does this website contain any activities for my child?

Does this website contain any activities for my child?

General Support

Where can I get more support?

Where can I get more support?

Where can I get after-sales support or find out about warranties?

Where can I get after-sales support or find out about warranties?

Where can I purchase Nintendo products?

Where can I purchase Nintendo products?

How do I get in contact with Nintendo?

How do I get in contact with Nintendo?

Games

Video games in general

Games overview

Games overview

Control options

Control options

Types of games

Games for all occasions

Games for all occasions

Game type definitions

Game type definitions

Active games

What are these 'active games' I hear about, and are they good for my child?

Multiplayer

Multiplayer fun

Suitability

How do I find out if a game is suitable for my child?

How do I find out if a game is suitable for my child?

How do I find out more about a game before I buy it?

How do I find out more about a game before I buy it?

How do I know if a game fits my child's skill level?

How do I know if a game fits my child’s skill level?

Games FAQ

I have the feeling my child spends too much time alone with video games. Which games are good to play together with my child?

I have the feeling my child spends too much time alone with video games. Which games are good to play together with my child?

I heard that video games make children less sociable. Do I have reasons to be concerned?

I heard that video games make children less sociable. Do I have reasons to be concerned?

Gameplay help

Where can I go when my child needs gameplay help?

How do I know if a game requires extra accessories?

How do I know if a game requires extra accessories?

Will games I bought outside South Africa work on a Nintendo system purchased in South Africa?

Will games I bought outside South Africa work on a Nintendo system purchased in South Africa?

Age Rating

About age ratings

Age ratings help you determine if content is suitable for you and your family

About the FPB

FPB age ratings inform you at a glance

FPB age ratings inform you at a glance

FPB age rating icons

FPB age rating icons

About the FPB

Level of difficulty

Is the level of difficulty rated as well?

Games purchased outside of South Africa

Games purchased outside of South Africa

Age rating

Safety

Keeping your child safe

How does Nintendo keep your child safe?

Nintendo 3DS Parental Controls

Setting Nintendo 3DS Parental Controls

Setting Nintendo 3DS Parental Controls

What can I restrict with Parental Controls?

What can I restrict with Parental Controls?

Can I configure Parental Controls for individual users, such as young members of my family?

Can I configure Parental Controls for individual users, such as young members of my family?

Can I set up Parental Controls for Nintendo DS software and functions?

Can I set up Parental Controls for Nintendo DS software and functions?

What should I do if I forget my Parental Controls PIN?

What should I do if I forget my Parental Controls PIN?

Wii U Parental Controls

Setting Wii U Parental Controls

Setting Wii U Parental Controls

What can I restrict with Parental Controls?

What can I restrict with Parental Controls?

Can I configure Parental Controls for individual users, such as young members of my family?

Can I configure Parental Controls for individual users, such as young members of my family?

Can I set up Parental Controls for Wii software and functions?

Can I set up Parental Controls for Wii software and functions?

What should I do if I forget my Parental Controls PIN?

What should I do if I forget my Parental Controls PIN?

Wii Parental Controls

Setting Wii Parental Controls

Setting Wii Parental Controls

What can I restrict with Parental Controls?

What can I restrict with Parental Controls?

Can I configure Parental Controls for individual users, such as young members of my family?

Can I configure Parental Controls for individual users, such as young members of my family?

What should I do if I forget my Parental Controls PIN?

What should I do if I forget my Parental Controls PIN?

Nintendo DSi (XL) Parental Controls

Setting Nintendo DSi (XL) Parental Controls

Setting Nintendo DSi (XL) Parental Controls

What can I restrict with Parental Controls?

What can I restrict with Parental Controls?

Can I configure Parental Controls for individual users, such as young members of my family?

Can I configure Parental Controls for individual users, such as young members of my family?

What should I do if I forget my Parental Controls PIN?

What should I do if I forget my Parental Controls PIN?

Online

Introduction to online

Online possibilities

Online possibilities

Costs

Do Nintendo's online services cost money?

Online safety

Does Nintendo protect my child when playing online?

Online features

Online multiplayer

What is online multiplayer?

Friend list

What are friend codes and friend lists?

Nintendo Network IDs

What is a Nintendo Network ID (NNID)?

Nintendo eShop

What is Nintendo eShop?

Miiverse

What is Miiverse?

SpotPass

What is SpotPass?

Internet browsing

Internet browsing

Online features

Hardware

Hardware overview

Which Nintendo system is most suitable for my child?

Nintendo 3DS family systems

What are Nintendo 3DS family systems?

What are Nintendo 3DS family systems?

3D Visuals

3D Visuals

Controls

Controls

Communication

Communication

Multiplayer

Multiplayer

Cameras

Cameras

Microphone

Microphone

Nintendo eShop

Nintendo eShop

Backwards compatibility

Backwards compatibility

Wii U

What is Wii U?

What is Wii U?

Wii U GamePad

Wii U GamePad

Multiplayer

Multiplayer

Communication

Communication

Backwards compatibility

Backwards compatibility

Nintendo eShop

Nintendo eShop

Nintendo DS

What is Nintendo DS?

What is Nintendo DS?

Can I play Nintendo DS games on Nintendo 3DS family systems?

Can I play Nintendo DS games on Nintendo 3DS family systems?

My children have more than one Nintendo DS system. How do I find out which games they can play together if we just buy one copy of the game?

My children have more than one Nintendo DS system. How do I find out which games they can play together if we just buy one copy of the game?

Why do I sometimes see my child talking to his Nintendo DS?

Why do I sometimes see my child talking to his Nintendo DS?

Is it safe for my child to use PictoChat?

Is it safe for my child to use PictoChat?

Wii

What is Wii?

What is Wii?

Can I play Wii games on Wii U?

Can I play Wii games on Wii U?

Can I play Nintendo GameCube games on Wii?

Can I play Nintendo GameCube games on Wii?

Can I save data from my Nintendo GameCube games?

Can I save data from my Nintendo GameCube games?

Can I play DVDs and CDs on Wii?

Can I play DVDs and CDs on Wii?

Can Wii be used to access the Internet?

Can Wii be used to access the Internet?

Can I see how much time my child has spent using the Wii console?

Can I see how much time my child has spent using the Wii console?

How do I control my child’s access to the Internet Channel on Wii?

How do I control my child’s access to the Internet Channel on Wii?

How can I check the browsing history of my child?

How can I check the browsing history of my child?

Repair

My hardware is broken. How do I get it fixed?

My hardware is broken. How do I get it fixed?

Hardware

Information for Parents
Parents

Contact

Contact

Contact

Nintendo Account / My Nintendo

Nintendo Account / My Nintendo Enquiries

Fire Emblem Heroes

Fire Emblem Heroes

Super Mario Run

Super Mario Run

General Customer Service

General Customer Service

Getting help with Animal Crossing: Pocket Camp

Getting help with Animal Crossing: Pocket Camp

Parental Controls & Master Key

Parental Controls & Master Key Enquiries

Nintendo Network ID (NNID)

General Customer Service

Nintendo eShop

Nintendo eShop Enquiries

Repairs

Repairs

Gameplay Hints & Tips

Gameplay Hints & Tips

Website Problems

Website Enquiries

Marketing Enquiries and PR

Marketing Enquiries

Contact

Company Information

Company Information

Support sitemap

All support sections

All support sections

All support sections
Support