Support

Get support for your Nintendo systems, software and services

Unable to Detach the Joy-Con from the Joy-Con Grip

Description:

  • The Joy-Con controller is stuck to the side rails of the Joy-Con grip or the Joy-Con charging grip, and cannot be detached.

What to Do:

Review the steps for detaching the Joy-Con controllers from the Joy-Con grip.

Situation Not Resolved:

If one or both of the Joy-Con controllers cannot be detached from the Joy-Con grip or the Joy-Con charging grip, the affected Joy-Con and Joy-Con grip will need to be repaired.