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    Unable to Detach the Joy-Con From the Nintendo Switch Console

    Description:

    The Joy-Con controller is stuck on the side rail of the Nintendo Switch console and cannot be detached.

    What to Do:

    Review the steps for detaching the Joy-Con controllers from the console.

    Situation Not Resolved:

    If the Joy-Con controllers cannot be detached from the Nintendo Switch console, the Joy-Con and the console will need to be repaired.