• {{pageTitle}}

    , {{gameSystem}}

    Starting from: {{regularPrice}}{{lowestPrice}}

  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Unable to Detach the Joy-Con From the Nintendo Switch Console


    The Joy-Con controller is stuck on the side rail of the Nintendo Switch console and cannot be detached.

    What to Do:

    Review the steps for detaching the Joy-Con controllers from the console.

    Situation Not Resolved:

    If the Joy-Con controllers cannot be detached from the Nintendo Switch console, the Joy-Con and the console will need to be repaired.