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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Unable to Create a Nintendo Account Password

    Situation:

    You are unable to create or update the password for your Nintendo Account.

    What to Do:

    1. Make sure that your password fulfils the following conditions:
      • The password must be 8 to 20 characters long.
      • The password must be a combination of characters from at least two of the following categories: uppercase or lowercase letters, numbers and punctuation.
      • The password cannot have the same letter or character more than twice in a row.
      • The password cannot contain your date of birth.
    2. Refer to the error message displayed on-screen for any other conditions and adjust your password accordingly.