The Nintendo Switch screen is black and isn't responding to input.

Applies to: Nintendo Switch


The console may be frozen.

  • There is a chance that the console has frozen with a black screen. Look at the console in a darkened room and see if any light is coming from the screen. If so, the console has frozen. Hold the POWER Button for 12 seconds or more to turn the console off.

    Then, press the POWER Button to turn the console on again.


More about: Using the Product