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HD Rumble Not Working Correctly or Not Working At All

Description:

  • The HD rumble or controller vibration seems different in intensity between one Joy-Con and another, or between one game and another.
  • The HD rumble or controller vibration seems rather weak or the controller does not vibrate at all.

What to Do:

  1. Ensure your console has the latest system update.
  2. Update the controller firmware.
  3. Check the battery level on the Joy-Con and ensure the battery is charged for each controller.
  4. Reset the non-working controller by pressing the SYNC Button once (Joy-Con or Pro Controller). Then press any other button to power on the controller again.
  5. Verify that the Controller Vibration is activated.
    • The vibration intensity may vary from one game to another and from one Joy-Con to another. This is normal and does not constitute an issue with this feature or with the controllers.
    • If the controller vibration seems significantly different in intensity between two Joy-Con controllers, or between two Pro Controllers, continue using the system for a few weeks and see if it interferes with your gameplay.
  6. If the controller vibration seems different in intensity between two Joy-Con controllers, continue using the system for a few weeks and see if it interferes with your gameplay.

Situation Not Resolved:

If the Joy-Con or the Pro Controller does not vibrate when the controller vibration is activated, or if there is a significant difference in intensity between the Joy-Con that becomes too distracting or severe, the controller will need to be repaired.

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