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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 9001-1630

    The information in this article can help you if:

    • Error code 9001-1630 is displayed when attempting to make a purchase or redeem a download code through the Nintendo website.
    • You receive the error message "Unable to display page. Please check if the site address is correct".

    What to do

    What are you trying to do when the error occurs?

    1. Sign out of your Nintendo Account, then sign back in.
    2. Return to the game you want to purchase digitally and try to make the purchase again.
    3. If the error continues, follow our steps to purchase the game directly through Nintendo eShop:
    1. Sign out of your Nintendo Account, then sign back in.
    2. Return to https://ec.nintendo.com/redeem#/ and try to redeem your download code again.
    3. If the error continues, follow our steps to redeem the code directly through Nintendo eShop: