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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2813-9700

    The information in this article can help when you are unable to connect to Nintendo eShop and you receive error code 2813-9700.

    Note: This error typically indicates that there is a temporary service outage related to Nintendo eShop for Nintendo Switch.

    What to do

    • Return to the HOME Menu, and then attempt to access Nintendo eShop again.
    • If the error code persists, visit the Network Maintenance Information page and check for any posted service maintenance or outages.
    • Once the Nintendo eShop maintenance has ended, try to connect to Nintendo eShop again.