Welcome to Nintendo Support

Get support for your Nintendo systems, software and services

Error Code: 2813-9700

The information in this article can help when you are unable to connect to Nintendo eShop and you receive error code 2813-9700.

Note: This error typically indicates that there is a temporary service outage related to Nintendo eShop for Nintendo Switch.

What to do

  • Return to the HOME Menu, and then attempt to access Nintendo eShop again.
  • If the error code persists, visit the Network Maintenance Information page and check for any posted service maintenance or outages.
  • Once the Nintendo eShop maintenance has ended, try to connect to Nintendo eShop again.