Welcome to Nintendo Support

Get support for your Nintendo systems, software and services

Error Code: 2813-2441

The information in this article can help you when you're attempting to use a credit card or complete a purchase on Nintendo eShop and error code 2813-2441 is displayed on your Nintendo Switch console.

Possible solutions

  • Try using a different credit card.
  • If the error persists, try again at a later time or use a different payment method to complete the purchase (PayPal, Nintendo eShop Card, etc.).