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Error Code: 2813-2402

The information in this article can help you when you're unable to complete a credit card purchase on Nintendo eShop on a Nintendo Switch console and you receive the error 2813-2402.

What to do

  • Try to make the purchase again later. This error usually indicates a temporary network issue.
  • Use an alternate payment method, such as PayPal, a Nintendo eShop Card or a different credit card.

Situation not resolved

  • If the issue persists, contact your bank or credit card issuer for further assistance.