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Error Code: 2813-0998

The information in this article can help you if error code 2813-0998 is displayed when attempting to access Nintendo eShop on Nintendo Switch.

Additional Information:

This error code generally indicates that the country/region setting for your Nintendo Account does not currently have an available Nintendo eShop. To learn more, see Nintendo eShop and Theme Shop Availability In Your Region.

What to Do:

  1. Sign into your Nintendo Account via accounts.nintendo.com and ensure that the country/region setting is correct.
  2. Once the country/region setting for your Nintendo Account has been updated to a country where Nintendo eShop is available, power off your console and then power it back on. You may need to re-enter your Nintendo Account sign-in information.

Situation Not Resolved:

If the error persists, please contact us for support.