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Error Code: 2813-0990

The information in this article can help when you are unable to connect to Nintendo eShop and receive error code 2813-0990.

Note: This error indicates that Nintendo eShop has timed out due to inactivity, or that there is a temporary service outage related to Nintendo eShop on Nintendo Switch.

What to do

  • Return to the HOME Menu, then attempt to access Nintendo eShop again.
  • If the error code persists, visit the Network Maintenance Information/Operational Status page and check for any posted service maintenance or outages.
  • Once Nintendo eShop maintenance has ended, try to access Nintendo eShop again.