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Error Code: 2813-0025

The information in this article can help you when you're unable to make a purchase on Nintendo eShop using a credit card and receive the error code 2813-0025.

What to do

If you recently changed your Nintendo Account country settings, change your Nintendo Account country back to the previous setting, then wait for a short time before attempting to make the purchase again.

Situation not resolved

  • Try using an alternate payment method, like PayPal or a prepaid Nintendo eShop card.
  • If the issue persists, please contact our Customer Support.