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Error Code: 2811-6002


  • When attempting to download a game or content from Nintendo eShop for Nintendo Switch, error code 2811-6002 is displayed.
  • When accessing Nintendo eShop to enter a download code, you receive the error message: "There are no products being distributed at this time."

What to Do:

  1. Close Nintendo eShop and return to the HOME Menu.
  2. Select the Nintendo eShop icon on the HOME Menu to re-open Nintendo eShop.
  3. Select the user icon linked to the Nintendo Account you wish to download the content for.
  4. Select "Redeem Code" and enter the 16-digit download code.
  5. When the content has finished downloading, open the game from the HOME Menu.
    • If you downloaded DLC, you may need to restart the game in order to access the content.