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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2124-7502

    The information in this article can help you when you are unable to connect to an online service and you receive the error code 2124-7502.

    Important: If you are receiving this error code, it likely indicates the service you are attempting to use is undergoing maintenance.

    What to do

    • If the issue persists, check for any maintenance notifications on the Network Maintenance page, then try again after the posted maintenance/service outage has ended.
    • If the maintenance has ended but the error persists, be sure to restart your Nintendo Switch console.

    Situation not resolved

    If the error persists and there is no notice of maintenance, wait a while and try again later.