Welcome to Nintendo Support

Get support for your Nintendo systems, software and services

Error Code: 2124-4009


Error Code 2124-4009 is received on Nintendo Switch.

What to Do:

  1. Ensure your console has the latest system version.
    • If the console is already up to date, restart it by holding down the POWER Button for three seconds, then selecting "Power Options" > "Restart".
  2. Review our Network Status page for any noted outages.
    • If you find notice of maintenance or a service outage, please try again after services have returned to normal.

Situation Not Resolved:

If the error persists and there are no known outages, the Nintendo Switch console will need to come in for repair.

Please contact us for support by clicking here.

Related categories