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Error Code: 2002-2552


  • While using a physical game card with Nintendo Switch, error code 2002-2552 is displayed.
  • Error message: "Unable to access game card."

What to Do:

  1. Restart the console by holding down the POWER Button for three seconds, then selecting "Power Options" and "Restart."
  2. Once the console has restarted, ensure it has the latest system version.
  3. Remove and reinsert the game card into the console.
  4. Check for any available software updates for the problematic game.
  5. Try using other game cards with the console.

Situation Not Resolved:

  • If the error continues to occur with a single game card, determine who the publisher of the software is:
    • Published by Nintendo
    • The problematic game card will need to be repaired. Do not send in the console.
    • Published by a licensee
    • Contact the licensee for assistance.
  • If the issue is occurring with multiple game cards, the Nintendo Switch console will need to be repaired.
    • For testing purposes, include two of the problematic game cards.

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