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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2002-2046

    Description:

    • Error code 2002-2046 is displayed on your Nintendo Switch console.
    • Error Message: "Unable to access microSD card. Please turn off the console and reinsert the microSD card."

    What to Do:

    1. Ensure that your console has the latest system version.
    2. Check for corrupt data.
    3. Delete any problematic software and redownload it.

    Is the error still being displayed?



    Continue using the console and monitor the situation.


    Is a microSD card inserted into the console?



    Situation Not Resolved:

    If the error persists and a microSD card is not being used, the Nintendo Switch console will need to be repaired.

    Please click here to book a repair.


    1. If the error persists, try the following:

    Situation Not Resolved:

    If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console will need to be repaired.

    Please click here to book a repair.