Important:

• The Nintendo Switch console uses a capacitive touchscreen designed to be used with your finger. It will not work with styli from previous Nintendo products.
• Although there are a large number of capacitive styli available on the market, we do not recommend using these accessories as some may not work properly.

What to Do:

1. Power off the Nintendo Switch console and remove any screen protectors on it.
2. Clean the console screen using a soft, dry cotton cloth.
   • Do not use solvents or cleaners of any kind.
3. Power on the console and run the touch screen test.
   • Be sure to use your finger and not a stylus.

Situation Not Resolved:

If the touch screen is still not responding, the console will need to be repaired.