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The Battery Charge Does Not Last Very Long

Description:

The Nintendo Switch console can power on and is able to fully charge, but once the AC adapter is disconnected or once the console is undocked, the battery charge does not last very long.

Additional Information:

  • The Nintendo Switch console takes approximately 3 hours to fully charge when the console is powered off or in sleep mode. Charging time will be longer if the console is in use.
  • Once fully charged, the battery duration for the console can last approximately 3 hours. This will vary depending on the software application and functions being used.
  • If after fully charging the system, the battery charge indicator is not displaying correctly (for example, you are able to play for several hours but the battery charge indicator remains at 1%), click here.

Important:

As with most lithium-ion batteries, the console battery life will gradually decrease over time. After about 800 charge cycles, the console battery life will decrease to about 80% compared to the battery on a new console. This is normal and does not represent an issue with the console or with the battery.

What to Do:

If the console battery is able to fully charge, but the battery charge does not last very long per the aforementioned information, the Nintendo Switch console will need to be repaired.

Please contact our Customer Support.