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Error Code: 2813-0221

The information in this article can help you when you're unable to purchase a Nintendo Switch Online family membership and you receive the error code 2813-0221.

What to Do:

  1. Close Nintendo eShop, then re-open it using the user linked to the Nintendo Account you wish to use to purchase the Nintendo Switch Online membership.
  2. Select "Nintendo Switch Online" on the left side of the screen and choose the family membership to attempt to purchase it again.

Situation not resolved

If the issue persists, please contact us for additional support.