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Nintendo Switch Game Vouchers FAQ

General Information

What are Nintendo Switch Game Vouchers?

Nintendo Switch Game Vouchers are a special offer available to Nintendo Switch Online members. Nintendo Switch Game Vouchers can be purchased in a set of two. Each individual voucher can be redeemed for a selected Nintendo Switch digital software title.

Who is eligible to purchase and redeem Nintendo Switch Game Vouchers?

Users with an active, paid Nintendo Switch Online membership (individual or family) are eligible to purchase and redeem vouchers. If your Nintendo Switch Online membership ends before you redeem a voucher, you will still be able to use the voucher as long as you begin a new membership before the voucher expires.

Why did you decide to make this offer exclusive to Nintendo Switch Online members?

  • Special offers are one of the many benefits to having a Nintendo Switch Online membership. Other exclusive offers for members include the ability to battle players online with TETRIS® 99 and the opportunity to purchase a pair of Nintendo Entertainment System controllers for Nintendo Switch.
  • We occasionally provide different offers for Nintendo fans, and this one is specific to consumers with a paid Nintendo Switch Online membership.
  • This offer is one example of how Nintendo Switch Online can enhance the gaming experience for members.

What does a set of Nintendo Switch Game Vouchers cost?

Nintendo Switch Game Vouchers are sold in sets of two vouchers. Each voucher can then be redeemed for a compatible digital software title, presenting the opportunity to save up to €40.98 (£35.98) when buying two Nintendo-published games in Nintendo eShop. Pricing by currency is listed below:

  EUR GBP CHF DKK NOK SEK PLN RUB CZK ZAR
Price of two Nintendo Switch Game Vouchers 99.00 84.00 129.00 799 859 899 419.00 7499 2499 1559

Why did you decide to offer these vouchers instead of a more straightforward discount?

We’re always considering new offers for users, and this one is appropriate for Nintendo Switch Online members. They can redeem the vouchers for a total of two Nintendo-published games, when otherwise they would spend as much as €40.98 (£35.98) more compared to the standard price in Nintendo eShop. That saving alone more than covers the price of a €19.99 (£17.99) individual 12-month membership to Nintendo Switch Online.

Two digital games for €99 (£84) doesn’t seem like much of a deal, when these games are often cheaper at retail. Why are Nintendo’s downloadable games so expensive?

  • Nintendo Switch Game Vouchers are a new offer for Nintendo Switch Online members who prefer the convenience of having multiple downloaded titles always available from the HOME Menu of their console without needing to change game cards.
  • Vouchers allow members to save as much as €40.98 (£35.98) when buying two Nintendo-published games in Nintendo eShop.

Which countries are eligible for this offer?

The offer is available in the following countries/regions:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Germany
  • Denmark
  • Estonia
  • Spain
  • Finland
  • France
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Lithuania
  • Luxembourg
  • Latvia
  • Malta
  • the Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • Sweden
  • Switzerland
  • Slovenia
  • Slovakia
  • South Africa
  • the UK

Vouchers can only be redeemed for titles in the same region that the vouchers were purchased in.

Do Nintendo Switch Game Vouchers expire?

Yes. Nintendo Switch Game Vouchers are redeemable for one year from the date of purchase and don’t have to be used at the same time.

Can I view my available and used Nintendo Switch Game Vouchers?

You can see your available unused Nintendo Switch Game Vouchers in the Nintendo Switch Online section of your Nintendo Account Shop Menu, where each individual voucher will be listed with its expiration date. You can view your history of voucher purchases and redemptions through the Account Information menu within the Shop Menu.

Are Nintendo Switch Game Vouchers eligible for My Nintendo Gold Points?

Yes. You will receive Gold Points when you purchase a set of Nintendo Switch Game Vouchers, but you will not receive additional Gold Points when you redeem a voucher on a game.


Purchasing Nintendo Switch Game Vouchers

When will Nintendo Switch Game Vouchers be available for purchase?

Sets of two Nintendo Switch Game Vouchers will be available for purchase starting from 16 May 2019. They can be redeemed within a year from the date of purchase.

Will this offer be retracted in Europe, like in North America?

We have nothing to announce at this time.

How do I purchase Nintendo Switch Game Vouchers?

Nintendo Switch Game Vouchers can be purchased in sets of two on Nintendo eShop for Nintendo Switch or on the official Nintendo website.

Nintendo eShop for Nintendo Switch

  1. Access Nintendo eShop using a Nintendo Account with an active, paid Nintendo Switch Online membership.
    • Nintendo Switch Game Vouchers can only be redeemed using the same Nintendo Account that was used to purchase them.
  2. Select Nintendo Switch Online in the left-hand menu to view available special offers.
  3. Select Nintendo Switch Game Vouchers to view details of the offer.
  4. Select Proceed to Purchase.
  5. Select your payment method and enter payment details as needed.
  6. Select Purchase to complete the purchase.

The Nintendo website

  1. Sign in using a Nintendo Account with an active, paid Nintendo Switch Online membership on the Nintendo website.
    • Nintendo Switch Game Vouchers can only be redeemed by the same Nintendo Account that was used to purchase them.
  2. View the details for Nintendo Switch Game Vouchers on the Nintendo Switch Online exclusive offers for members page.
  3. Select Proceed to Purchase under the Nintendo Switch Game Vouchers details.
  4. Re-enter your password to proceed to purchase.
  5. Select your payment method and enter payment details to complete the purchase.

Is there a limit to the number of Nintendo Switch Game Vouchers I can purchase?

Yes. You cannot have more than eight active vouchers at a time. If you have seven or eight unused vouchers, you will be able to purchase another set after you use one or two of them.

Will it be possible to obtain a refund?

It will not be possible to obtain a refund for Nintendo Switch Game Vouchers.


Redeeming Nintendo Switch Game Vouchers

Do I need a Nintendo Switch Online membership to redeem a Nintendo Switch Game Voucher?

Yes. You must be part of an active, paid individual or family membership to redeem a voucher.

How do I redeem a Nintendo Switch Game Voucher?

A voucher can be redeemed in Nintendo eShop on Nintendo Switch in all regions or on the official Nintendo website.

Nintendo eShop on Nintendo Switch

  1. Access Nintendo eShop using the Nintendo Account that was used to purchase the set of vouchers. You must have an active, paid Nintendo Switch Online membership.
    • Vouchers can only be redeemed using the same Nintendo Account that was used to purchase them.
  2. Select your user icon in the top-right corner.
  3. Select Nintendo Switch Online in the left-hand menu.
  4. Select Redeem Voucher above the list of available Nintendo Switch Game Vouchers.
  5. The voucher that is closest to expiring will automatically be used.
  6. Select the game you wish to purchase.
  7. Select Proceed to purchase the title.
    • Note: You can also choose to redeem a voucher after browsing for an eligible game on Nintendo eShop and selecting Proceed to Purchase.

Nintendo website

  1. Sign in to your Nintendo Account and open the Shop Menu using the Nintendo Account that was used to purchase the set of vouchers. You must have an active, paid Nintendo Switch Online membership.
    • Vouchers can only be redeemed by the same Nintendo Account that was used to purchase them.
  2. Select Nintendo Switch Online to view a list of your available purchased vouchers.
  3. Click Redeem a Voucher for Software.
    • The voucher that is closest to expiring will be used first.
  4. Select the game you wish to use the voucher on.
  5. Click Redeem Voucher.
  6. Click Redeem Voucher again to confirm the redemption.
    • Note: You can also choose to redeem a voucher after searching for an eligible game you wish to purchase and selecting Redeem Voucher.

Do you have any process for consumers to extend the redemption period?

It will not be possible to extend the redemption period for Nintendo Switch Game Vouchers.

What if someone forgets to redeem the vouchers before they expire?

Those who purchase Nintendo Switch Game Vouchers will receive an email from Nintendo reminding them to use their vouchers shortly before the expiration date.

Which games are eligible to purchase with a Nintendo Switch Game Voucher?

You can view the current list of games available for purchase with a voucher on Nintendo eShop.

Can I use a voucher to buy the Super Mario Maker 2 + Nintendo Switch Online 12-month membership Limited Edition?

This particular bundle is not eligible for purchase with a voucher.

What about using a voucher for a game + DLC bundle, like Splatoon 2 + Octo Expansion?

The full list of titles that can be purchased with vouchers can be seen on Nintendo eShop.

Can I redeem a Nintendo Switch Game Voucher for an unreleased (pre-order) title?

Eligible upcoming titles can be pre-ordered using a voucher. You can view the current list of eligible titles on Nintendo eShop.

Do I need to redeem both Nintendo Switch Game Vouchers in a set at the same time?

No. Each voucher can be redeemed independently for a single game title.