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Nintendo Account Verification E-mail Did Not Arrive

The information in this article can help you when you have not yet received a verification email for your Nintendo Account (created on Nintendo Switch or website).

Note: The verification e-mail should arrive within thirty minutes, and expire in one hour from when they are sent.

What to Do:

  • Check your spam/junk e-mail folder to see if the e-mail is there.
  • Make sure there are no filters in your e-mail account that may be blocking e-mails from @accounts.nintendo.com.
  • Add our e-mail address no-reply@accounts.nintendo.com to your contacts address book and safe sender list.
    • These steps may vary depending on the e-mail service provider. Common e-mail applications will include an Address Book or Contacts List menu. Here you can select Add Contact and type or paste no-reply@accounts.nintendo.com.
  • Make sure that you are entering your e-mail address correctly in the account creation screen, and click resend verification code to have a new verification code sent.
  • Try registering your Nintendo Account with a different e-mail address.