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Missing Nintendo eShop Funds
Funds are missing from the Nintendo Switch eShop balance.
Verify whether the purchase was made on a different console.
If a Nintendo Account has been linked to a Nintendo Network ID (NNID), the Nintendo eShop balance is shared between Nintendo Switch, Wii U, Nintendo 3DS, and off-device purchases through the Nintendo website. This means that funds added or spent on one system will be reflected on the others as well.
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