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Joy-Con Control Sticks Are Stuck or Difficult to Move

Description:

  • The control sticks on one or both of the Joy-Con controllers feel sticky, hard to press, or hard to move.
  • After pressing down the control stick on a Joy-Con, it will not return to its normal position.

What to Do:

  1. Hold down the POWER Button on the Nintendo Switch console to access the Power Menu, then power off the console.
  2. Detach the affected Joy-Con controller(s) from the console.
  3. Using a clean, dry toothbrush, gently brush the area around the control stick(s).
    • Use a soft, dry cloth to wipe away any dirt or debris.
  4. Attach the Joy-Con controller(s) to the console and power it on again.
  5. Calibrate the control stick(s)

Situation Not Resolved:

If the control stick(s) continue to be stuck, hard to press, or hard to move, then the affected Joy-Con controller(s) will need to be repaired.

Please click here to begin the repair process.