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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    How to Use the Internet Connection Test

    Additional Information:

    • The Nintendo Switch console has a feature within System Settings which will allow you to test your active internet connection.
    • You can use this feature to help troubleshoot internet connectivity issues which may caused by the network environment.

    Complete These Steps:

    1. From the HOME Menu, select the System Settings icon.
      hac-screenshot-homemenu-systemsettings.jpg
    2. Scroll down through the System Settings menu and select "Internet".
      hac-screenshot-systemsettings-internet.jpg
    3. Select "Test Connection".
      • The test will begin immediately after selecting this option.
      • A message will appear stating if the test was successful, with the results listed below.
        • Connection Name

          The name you have given this internet connection, within the connection settings. If you have not named the connection, "-" will be displayed.

        • SSID

          The SSID of the wireless network you are connecting to.

        • Internet Connection

          The result of the internet connectivity test. If "Success" is displayed, it indicates the console was able to connect with Nintendo's services.

        • Global IP Address

          The global IP address of the network you are using.

        • NAT Type

          The results of a NAT test for the network you are connecting to. This will range from A (best for peer-to-peer communication) to F (unable to complete peer-to-peer communication).

        • Download Speed

          The speed at which data was sent to you over the network you are connecting to.

        • Upload Speed

          The speed at which data was sent from you over the network you are connecting to.