Welcome to Nintendo Support

Get support for your Nintendo systems, software and services

How to Find Error Code Information and Support

In this article, you'll learn how to find support related to error codes.

Need assistance with an error code?

  • If you receive an error code and need additional assistance, simply enter the error code into the search field below.
    • For Nintendo Switch, please make sure to write the error code as it is displayed on the screen of your Nintendo Switch console, with the hyphen: e.g. 1234-5678.
    • For Nintendo 3DS and Wii U, please follow the same approach by writing the error code as it is displayed on-screen.
  • If you would like to find the most up-to-date information on server maintenance and outages, please visit the Network Maintenance page.
  • If the error code cannot be found, or if you need additional assistance, please contact us for support.

    Important Information

    Please make sure to include the error code number in the query description field of the contact form.