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Error Message: "This video cannot be played."


When trying to view a captured video on Nintendo Switch, the following message is displayed: "This video cannot be played. This activity is currently restricted by Parental Controls."

Additional Information:

Captured gameplay videos on consoles with system version 5.0.0. or higher will be restricted by Parental Controls depending on the Restricted Software setting and the content rating organisation.

What to Do:

To view a captured video, first return to the HOME Menu and click on the Parental Controls button at the top of the screen, then enter your Parental Controls PIN.