Support

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Error Message: This Suspend Point is Broken

Situations:

  • The following message is displayed on the screen (Nintendo Classic Mini: Nintendo Entertainment System and Nintendo Classic Mini: Super Nintendo Entertainment System): “This suspend point is not usable. Please delete the suspend point from the suspend point list.”
  • An error message prefix is received: C6.

What to Do:

  1. If the option is available, press “OK”.
  2. If the error is still being displayed, power off the console, wait for a few seconds, and then power it back on.
  3. Delete the suspend point you were trying to load.
  4. Start the game from the Game List and attempt to save your game progress to a new suspend point.
    • If the error message is displayed infrequently, it doesn’t necessarily indicate that there is a problem with the console. Continue to use the console as usual.
    • If the problem occurs frequently, skip to Situation Not Resolved.

Situation Not Resolved:

If the issue persists, the console will need to be repaired.

Click here for more information.