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Error Message: Check The Details You Entered


  • A credit card charge was not accepted on the Nintendo Switch eShop.
  • Error Message: “The credit card information is not correct. Please check the details you entered and try again.”

Possible Solutions:

  • Verify your credit card information.
    • Make sure you are entering your credit card information correctly.
    • If any of the credit card information is entered incorrectly, the charge will not go through.
  • Use a different payment method.
    • Try a different credit card.
    • Use a Nintendo eShop prepaid funds card.
    • Link a PayPal account to your Nintendo Account, and make purchases through PayPal using the payment method you've chosen.

Situation Not Resolved:

Unfortunately, we aren’t able to provide the specific reason that your credit card charge did not go through. If the information above does not resolve the issue, please check with the bank or company that issued your credit card for more information.