Support

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Error Codes: 2002-4641 to 2002-4660

Description:

  • You are unable to download software from Nintendo eShop and an error code is displayed.
  • Error codes: 2002-4641 to 2002-4660.

Additional Information:

If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Ensure your console has the latest system version.
  2. Check for corrupt data.
  3. Delete any problematic software and redownload it.

Is the error still being displayed?


  1. Continue using the console and monitor the situation.

Is a microSD card inserted in the console?



Situation Not Resolved:

If the error persists even though a microSD card is not being used, the Nintendo Switch console will need to be repaired.

Please click here to begin the repair process.


  1. Try the following:

Situation Not Resolved:

If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console will need to be repaired. For testing purposes include one or two of the problematic cards with the repair.

Please click here to begin the repair process.