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Error Codes: 2002-4301 to 2002-4500

Description:

  • An error code is received when powering up the Nintendo Switch console, or while transferring a user/save data.
  • Error Codes: 2002-4301 to 2002-4500.

At what point is the error code being displayed?


What to Do:

  1. Restart the console by holding down the POWER Button for three seconds, then selecting "Power Options" > "Restart".
    • If the Nintendo Switch console is not responding, hold down the POWER Button for twelve seconds to force the console to shut down, then power it back it on.

Is the error displayed again after restarting the console?



  1. Ensure your console has the latest system version.
  2. Continue using the console as normal and monitor the situation.

Is a microSD card inserted in the console?



Situation Not Resolved:

If the error persists upon startup even though a microSD card is not being used, then the Nintendo Switch console will need to be repaired.

Please contact us for support by clicking here.


  1. Try the following:

    Situation Not Resolved:

    If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console will need to be repaired. For testing purposes include one or two of the problematic cards with the repair.

    Please contact our Customer Support.

What to Do:

  1. After the user/save data transfer has been suspended, on the source console, check for corrupt data.
  2. If error code 2002-4315 is displayed, power off the console, then restore it to factory settingswithout deleting save data.
  3. After restoring the console to factory settings, try to transfer the user/save data again.

Situation Not Resolved:

If the errors persists, the source console will need to be repaired.

Please contact our Customer Support.