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Error Codes: 2002-0007 to 2002-0008

Description:

  • An error code is received when trying to download software from Nintendo eShop on Nintendo Switch.
  • Error Codes: 2002-0007 to 2002-0008.

Additional Information:

If a microSD card is inserted into the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Ensure your console has the latest system version.
  2. Check for corrupt data.
  3. Delete any problematic software and redownload it.

Is the error still being displayed?



  1. Continue using the console and monitor the situation.

Is a microSD card inserted into the console?



Situation Not Resolved:

If the error persists and a microSD card is not being used, then the Nintendo Switch console will need to be repaired.

Please contact our Customer Support.


  1. If the issue persists, try the following:
    • Reseat the microSD card by .
    • the microSD card.

      Important:

    • Use a different microSD card.
    • and directly to the console's system memory.

Situation Not Resolved:

If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console will need to be repaired.

Please contact our Customer Support.