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Error Codes: 2002-0007 to 2002-0008

Description:

  • An error code is received when trying to download software from Nintendo eShop on Nintendo Switch.
  • Error Codes: 2002-0007 to 2002-0008.

Additional Information:

If a microSD card is inserted into the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Ensure your console has the latest system version.
  2. Check for corrupt data.
  3. Delete any problematic software and redownload it.

Is the error still being displayed?



  1. Continue using the console and monitor the situation.

Is a microSD card inserted into the console?



Situation Not Resolved:

If the error persists and a microSD card is not being used, then the Nintendo Switch console will need to be repaired.

Please contact our Customer Support.


  1. If the issue persists, try the following:
    • Reseat the microSD card by removing and reinserting the microSD card.
    • Format the microSD card.

      Important:

      • Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
      • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account that was used to purchase it.

    • Use a different microSD card.
    • Remove the microSD card and download the software directly to the console's system memory.

Situation Not Resolved:

If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console will need to be repaired.

Please contact our Customer Support.