Support

Get support for your Nintendo systems, software and services

Error Code: 9001-1633

Situations:

  • A promotional Just For You Discount Offer was received via email but you are unable to use the link provided in the email.
  • Error message, "This site cannot be used in your region at this time. Please try logging in using your Nintendo Network ID".

What to Do:

  1. Create a Nintendo Account.
  2. Link your Nintendo Network ID to your Nintendo Account.
  3. Visit Nintendo eShop on your device.
    • If you have recently linked your account and/or accessed Nintendo eShop for the first time, you may need to wait about 3 days for the qualifying Just For You offer to appear.
    • The discount will be applied directly through the Nintendo eShop on your system.

Situation Not Resolved:

If all the requirements for the offer have been met but the discounted price is still not appearing in the Nintendo eShop, we will need to research the issue further.

Please contact us for support by clicking here.