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Error Code: 2813-9712


You are unable to open Nintendo eShop and you receive error code 2813-9712.

Additional Information:

This error indicates that Nintendo eShop has timed out due to inactivity, or that there is a temporary service outage related to Nintendo eShop on Nintendo Switch.

What to Do:

  • Return to the HOME Menu and attempt to access Nintendo eShop again.
  • If the error code persists, visit the Network Maintenance Information/Operational Status page and check for any posted service maintenance or outages.
  • Once the Nintendo eShop maintenance has ended, try to connect to Nintendo eShop again.

Situation Not Resolved:

If there is no maintenance or outage posted, and you have experienced this issue for an extended amount of time, please contact us for support by clicking here.