Error Code: 2813-2474, 9001-2474
The information in this article can help you when you are unable to make a purchase on Nintendo eShop and you receive the error code 2813-2474 or 9001-2474.
These error codes indicate that the transaction was refused due to an error triggered when the card used does not support 3D Secure.
- If you are trying to complete this transaction from your Nintendo Switch console, please to complete it via the Nintendo website instead: https://www.nintendo-europe.com/.
- If you are using the Nintendo website to make the transaction, re-enter your data or try using a different credit or debit card.
- As an alternative, you can add funds using Nintendo eShop Cards, or use PayPal.
Situation Not Resolved:
Contact your bank or the credit card issuer for further assistance.