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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2813-1400

    Description:

    You are unable to make a purchase using a credit card on Nintendo eShop and receive the error code 2813-1400.

    Important:

    If you are receiving this error code, it likely indicates that the Nintendo eShop service is undergoing maintenance.

    What to Do:

    Review https://www.nintendo.co.jp/netinfo/en_GB/index.html for the most up-to-date maintenance and server status information, and then try to make your purchase after the posted maintenance has ended.

    Situation Not Resolved:

    If the error persists, and there is no notice of Nintendo eShop maintenance, wait a while and try again later.