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    Error Code: 2813-0039

    The information in this article can help you when you try to redeem a download code and receive the error code 2813-0039.

    Note: This error typically indicates that the download code was entered incorrectly.

    What to do

    Verify that you are entering the full download code correctly. If some characters are hard to read, try entering similar characters. (For example, an 8 may look like a 3, a K may look like an X, etc.)

    Situation not resolved

    If the issue persists, please contact us for support.