Support

Get support for your Nintendo systems, software and services

Error Code: 2811-2806

Description:

  • When attempting to load a video from Nintendo eShop on Nintendo Switch, error code 2811-2806 is received.
  • Message: "Unable to load the video. Try again?"

Important:

This error does not indicate that there is an issue with your Nintendo Switch console.

Information:

  • This error generally occurs when there is a communication issue with the server where the video in question is hosted.
  • The error may also be displayed if the video you are trying to view has been removed.

What to Do:

Continue using your console as usual and try again later.