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  • Welcome to Nintendo Support

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    Error Code: 2164-0020

    Description:

    When starting software, you receive the error code 2164-0020.

    Complete These Steps:

    1. From the HOME Menu, highlight the software that is producing this error, and press the + or - Button to open the software options.
    2. Select "Data Management" and then "Delete Software."
      hac-screenshot-homemenu-gamemanage_eu.jpg
    3. Select "Delete" to confirm.
      Remove and then re-insert the game card, and start the software.
      • After starting the software, you will be prompted to redownload any software updates.

    Situation Not Resolved:

    If the issue persists, please contact our Customer Support.