Support

Get support for your Nintendo systems, software and services

Error Code: 2162-0101

Description:

  • You are unable to start a game and you receive the error code 2162-0101.
  • You receive the following error message: "A software update is required. Please restart the software and perform a software update."

Additional Information:

  • This error indicates the software you are attempting to play must be updated.
  • This may occur if you have downloaded DLC that requires a software update prior to use.

Complete These Steps::

  1. Return to the HOME Menu, and access the options menu for the software you are attempting to play in order to update it.
    hac-screenshot-homemenu-gameupdate.jpg
  2. Restart the game and attempt to use the mode or option again.