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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2160-0103

    Description:

    You are unable to join an online match and you receive the error code 2160-0103.

    Possible Solutions:

    • Restart the Nintendo Switch console.

      Hold the POWER Button down for three seconds, and then select "Power Options" followed by "Restart."

    • Manually enter an alternate DNS.

      If the DNS you are attempting to use is not working, entering an alternate DNS may resolve this issue.

    • Power cycle your home network.

      Restarting your network devices may resolve this issue if it is related to the devices being unresponsive.

    Situation Not Resolved:

    If you would like further assistance with the Nintendo Switch console, please contact our Customer Support.