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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2142-1099


    You are unable to link your Nintendo Switch console to the Nintendo Switch Parental Controls Online app and you receive the error code 2142-1099.

    Additional Information:

    If you receive this error code, it likely indicates that the Nintendo Switch console requires a system update prior to using this service.

    What to Do:

    Update the Nintendo Switch console, and then try again.