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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2124-4517

    The information in this article can help you if:

    • You are unable to access online services on Nintendo Switch and receive error code 2124-4517.
    • The following message is displayed: "The use of online services on this console is currently restricted by Nintendo".

    What to do

    This error code indicates that the Nintendo Switch console you are using has been temporarily banned from connecting to the internet due to a breach of the user agreements.

    A breach of user agreements may include, but is not limited to, activities such as:

    • Fraudulent or unauthorised transactions
    • Violation of the Nintendo Account Code of Conduct.