Welcome to Nintendo Support

Get support for your Nintendo systems, software and services

Error Code: 2124-4007, 2124-4508


  • You are unable to connect to an online service and you receive the error code 2124-4007 or 2124-4508.
  • Error Message: The use of online services on this console is currently restricted by Nintendo.

What to Do:

  • This error code indicates that the Nintendo Switch console you are using has been permanently banned from connecting to the internet due to a breach of the user agreements.
  • A breach of user agreements may include, but is not limited to, activities such as: