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Error Code: 2016-0247

Description:

  • An error code is received when trying to download software to the microSD card on Nintendo Switch.
  • It is possible that the microSD card worked on the console before, but now an error code is displayed.

Additional Information:

If a microSD card is inserted into the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Power off the console and remove the microSD card.
  2. Verify that the microSD card is compatible with Nintendo Switch.
    • If the microSD card is not supported, replacing it with a supported type may resolve the problem.
  3. Reinsert the microSD card and perform a system update.
    • The system version may not necessarily change after this update.
  4. If the microSD card cannot be read on Nintendo Switch, try the following:
    • Format the microSD card.
    • Important:

      • Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.
      • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account that was used to purchase it.
    • Use a different microSD card.
    • Remove the microSD card and download directly to the console's system memory.

Situation Not Resolved:

If the error persists with multiple microSD cards, then the Nintendo Switch console will need to be repaired.

  • For testing purposes, be sure to include one or more of the problematic microSD cards that were being used with the console.

Please contact our Customer Support.