Support

Get support for your Nintendo systems, software and services

Error Code: 2005-0005

Description:

  • An error code is displayed on the Nintendo Switch console and you are unable to move past this screen.
  • Error code: 2005-0005.

What to Do:

Determine when this error is occurring.


  1. Power off the Nintendo Switch console.
  2. Restore the Nintendo Switch console to factory settings without deleting save data.
  3. Ensure the console has the latest system version.

Situation Not Resolved:

If the error persists, the Nintendo Switch console will need to be repaired.

Click here for more information.

  1. Delete all data related to the software update and DLC for the non-working software.
  2. Redownload the software update and any applicable DLC, then start the game again.

If the error persists and a microSD card is being used, try the following:


Situation Not Resolved:

If the error persists, the Nintendo Switch console will need to be repaired.

Click here for more information.