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  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Error Code: 2002-6201

    Description:

    • An error code is displayed when downloading software on Nintendo Switch.
    • Error code: 2002-6201.

    Additional Information:

    If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

    What to Do:

    1. Ensure your console has the latest system update.
    2. Check for corrupt data.
    3. Delete any problematic software and redownload it.

    Is the error still being displayed?



    Continue using the console and monitor the situation.


    Is a microSD card inserted in the console?



    Situation Not Resolved:

    If the error persists and a microSD card is not being used, then the Nintendo Switch console will need to be repaired.

    Please click here to book a repair.


    1. If the issue persists, try the following:

    Situation Not Resolved:

    If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console will need to be repaired.

    Please click here to book a repair.