Support

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E-Mail Address Is Not Valid or Can’t Be Used to Create a Nintendo Account

Situation:

  • An error message appears that says the e-mail address you are using to create a Nintendo Account is not valid or can’t currently be used.

What to Do:

  • Make sure that you are entering the e-mail address correctly (particularly the domain name after the @ sign).
  • Try using an e-mail address from a different e-mail service provider.
  • Create a Nintendo Account using a social network service (Twitter, Google, Facebook) or a Nintendo Network ID instead. How to