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Downloadable Software Support

Information on what to do if you are experiencing issues with downloaded software.

What to Do:

  • If you are receiving an error code when attempting to play downloadable software and need additional assistance, simply enter your error code into the search option above.
  • If you are experiencing issues with multiple titles, and you are using a microSD card, review our microSD card support for more potential solutions.

Situation Not Resolved:

If you would like further help, please contact our Customer Support.

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